Legal & Risk Management Solutions for the Global Travel & Hospitality Industries
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There is a lot to watch out for and think about in 'the big city'. Whether someone is driving or walking, they have to be cognoscente of other cars or pedestrians, traffic signals, construction zones, potholes or cracks, and a host of other obstacles. While driving into the city for an early meeting, I was doing my best to keep all of the above in mind. Read more
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Changes in federal securities laws-namely, the loosening of rules on solicitation and advertising-may have opened up a new vista for investors and speculators, such that the sale of hotel condominium units could become both more profitable and more common. What follows are details of these changes and their expected impact. Read more
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ln today's fast-paced society, executive air travel is nearly as common as Internet service. In major countries like the United States or Europeam Union, executives may move via corporate jet, and not just through major airports like New York's Kennedy, Frankfurt Airport, or London's Heathrow but also through minor airports. Here, the issue is that minor airports may lack the security infrastructure of their larger counterparts. Read More
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"Technology, to a large extent, desensitizes people, and it has the potential of rendering our industry into a commodity. If the hotel is nothing but self-check-in and kiosks and you don't have interaction with anyone, then that type of experience can be easily copied. We all read comment cards and letters that come to us. They almost never write about the product experience. It's always about people, whether it's a compliment or a complaint. It's always the front desk people, how they were received, or the housekeeper. This industry is called the hospitality industry for a reason. If we, for the sake of technology and efficiency, give that up, then we'll be like the airlines. We'll be a commodity." David Kong, CEO of Best Western International.
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