User Education Project Lead

[Dwayne King]

Start Date: ASAP 

Duration: 6+ months 

Location: Portland, Oregon

Pay Range: $46/hr W2 all-inclusive (no expenses) dependent on relevant experience

Overview:

Represents the end-user in software application interface design, development, usability , and integration.

Designs, develops and implements application performance support and instructional materials that enable users to successfully perform their job functions quickly, accurately and confidently. Leads the design and development of effective user assistance solutions that meet customers functional and performance requirements.

Functions:

The User Education Project Lead develops a User Education plan, recruits a team to execute the User Education plan, and manages the time and money allocated for the execution of the work on behalf of the User Education Manager. This includes identifying and recommending strategic decisions related to end-user training and technical documentation and implementing these decisions. 

Instructional Design and User Advocacy:

Participates as the User Education representative on application development teams

Determines end-user performance needs

Assesses relevant characteristics of users and job settings

Determines scope of training requirements, and recommends appropriate

training and/or no-training interventions

Specifies usability and instructional design strategies

Writes or evaluates end-user performance objectives

Develops or evaluates performance measurements

Oversees usability testing of application and documentation

Develops or evaluates electronic performance support scenarios and activities that enable the demonstration of student competencies in the use of applications

Creates or directs team members to create design plans for user documentation and instructional materials for a variety of media

Evaluates instruction and training methods

Manages trainer certification and evaluation

Recommends enhancements to educational offerings by researching new technologies

Becomes application subject matter expert

Team Development and Coordination:

Identifies need for content development roles and staffs these roles with appropriately qualified team members

Develops and coordinates the execution of User Education plans

Resolves disputes internal to the team and assures a

high level of productivity among the team members

Informs the team of application changes as well as changes in schedule, budget, and strategic direction

Participates in review of all application user assistance and training materials

Manages overall project and deliverables of sub-teams

Represents the team at cross-functional meetings

Apprises UE management of personnel issues on the team, as necessary

Project Management:

Sets and manages the documentation and training development and deployment timeline

Allocates the specified total budget per project requirements

Tracks expenditures and progress to completion against the timeline

Coordinates UE activities cross-functionally within the project

Reports to project management and UE management regarding risks to budget and/or timeline

Participates in identifying and recommending strategic decisions related to end-user training and technical documentation and is responsible for implementing these decisions

Reports To:

User Education

Manager

Supervises:

Technical Writers

Instructional Designers

Web-based Training Developer

Logistics Coordinator

Instructors 

Minimum Qualifications:

Bachelors degree in Instructional Design, Instructional Technology, Educational Technology, or related field is required. 

Must have excellent oral and written communication skills.

Five years of progressive experience in the design, development, and implementation of instructor and Web-based education solutions. Requires expert knowledge of adult learning principals and instructional design methodologies. Requires solid writing, analytical, interpersonal, organizational and decision-making skills. Two years of experience in the design of Electronic Performance Support solutions. Strong project management.

General understanding of business processes is required.

Advanced technical proficiency in relevant software applications is required. 

Tools:

Required: Microsoft Excel, Microsoft Project, Microsoft Outlook, Microsoft Word 

Recommended: ClearQuest,

Visio, Framemaker, WebWorks, PowerPoint, Flash, Dreamweaver, Remedy

Other:

This is a contract position requires the work to be performed in a normal 40 hour workweek Mon Fri during standard business hours unless otherwise stated. You must be a very strong technical match to be considered. 

The highest priority consideration will be given to applicants whom apply on-line at www.adeccotechnical.com referencing job ID #60792. Please also send a word version of your resume to jeff.we...@adeccona.com. 

Only qualified candidates will be contacted

Adecco Technical is an Equal Opportunity Employer

Thank You!

 

Travel required:

none

Telecommute:

no

Contact for more information:

JEFF WEINTRAUB

ADECCO TECHNICAL - PORTLAND

1500 SW FIRST ST. #780

PORTLAND, OR 97201

Phone: (503) 2211500

E-mail: jeff.we...@adeccona.com

Web: http://adecco.smartsearchonline.com/jobs/index.asp?jo_num=60792