Avaya Ix Workplace Download
Yvone Samiento
Has anyone packaged Avaya IX Workplace? What I received is a .dmg file with two .apps in it - one is installer.app. Any other means than to mount the dmg, run the .app and then have users follow instructions? Would like to package and pre-configure...
i've managed to deploy it in our environment by first chaching the necessary files via composer and then another composer package that will install those files.
Right now it seems to work just fine, also with Catalina. The Avaya Workplace version we have used therefor is 3.8.2.20.3
Thanks you Morti for your post because it gave me some insight on how to build it but here are the steps I took.
1. Just as stated by Morti create a package in Composer. Make sure to place all Avaya IX Workplace install file on a location on the local drive. ( i.e. /Library/Application Support/JAMF/holdingarea )
2. Create a policy that is responsible for copying the files that are mentioned in step 1
3. Create a BASH script that is responsible for kicking off the installer (i.e. sudo installer -verboseR -package Avaya IX Workplace.sparkle_interactive.pkg -target / )
4. Create a policy that is responsible for installing Avaya IX Workplace. Add the script create in the 3rd step, add a dock icon for Avaya IX Workplace
To uninstall Avaya IX Workplace
Create a policy and add "Files & Process" and place "/Library/Application Support/JAMF/Waiting Room/AvayaIXWorkplace/Uninstall.app" in the Execute command field. You can add an Dock icon to remove the Avaya IX Workspace icon from the dock.
Late response, but I created a policy that include a package in Composer that had the Application as well as some certs we require that were dropped into a hidden folder on the OS. In the same policy, I added a payload for a script that imported the two certs that were dropped by the package. There were reasons for not including the script as a post-install in the package, rather than having a separate script otherwise that would have been a more tidy way to do it.
@chris.hansen Working on an installer for a newer version and came across the hidden files "by accident" today. Came back to update on my prior post and saw yours - good pointer on the CMD-SHFT-. I always forget that shorcut.
Question: Are you fellow Jamfer's using the autoconfigURL? I've specified it based on what we're using with our Windows MSI and I'm still stuck manually typing it in via the cog after first run for the app.
Here is the PPPC configuration profile that works for us.
Notes: 1. We do not use the video conf feature - so no reason to allow camera.
2. I believe you can deny microphone, but a configuration profile can't "allow" it. It's still up to the user.
3. The access to contacts and calendar are for the Apple Address Book app and Apple Calendar app. Since we use Outlook, I have set those to deny.
@john.massa I used the PPPC Utility by Jamf - -Utility.
When you drop an application into the PPPC Utility, it will display the Identifier and Code Requirements. With that information, I created the Configuration Profile within the Jamf web console. I didn't save or export it from PPPC Utility. Times when I do save the configuration created by PPPC Utility, it's used as a learning aid and I compare what is build by Jamf Pro.
@gwertman Did you ever find out if it's possible to add an autoconfig url during setup? We also use an Outlook Calendar with client user/pass so that may be the only user interaction if I can get the autoconfig url to populate.
Also if the Avaya IX app is already installed does this process or similar work to update it without ruining the existing client install?
My guess is we'll have to manually install once and then try and use these processes or similar to update the app.
Any help is greatly appreciated.
@llitz123
This is the install command that I'm using, and it worked perfectly. The installer path and autoconfig url would be different of course. I haven't tried to update an existing install, but I can't see why that wouldn't work.
i followed @chris.hansen steps and was able to install with no issues, but when i add the -silent -autoconfigURL :411/workplace.txt command after the install command as mentioned by @gwertman , it reveals my hidden jamf management account user folder to the following path /jamfmgmt /library/application support/com.avaya.Avaya-IX-Worplace/installlParameters.plist. has anyone come across this issue and figure out a way around it?
Hi, has anyone gotten this to work with the lastest AvayaWorkplace 3.28.0.73.12? I'm new to packaging and couldn't get this to work. Imported the package into Composer and then did Convert to Source, created the directory path. When the policy runs on the client I can see the folders and files on the mac but it does not execute.
I have tried from the path above as suggested I get an error that the file does not exist. If I remove "-silent" then I get the message, "install exists and is executable" but it does not install the application?
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