Service Requests types

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Dmitry Kachaev

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Jun 6, 2009, 2:27:16 PM6/6/09
to OCTO Labs (DC Government)
Folks,
see Excel spreadsheet with SR types and params attached to the group.
http://groups.google.com/group/OCTOLabs/web/service_types_controls_apps09.csv

-Dmitry

Shaun Farrell

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Jun 17, 2009, 7:58:20 AM6/17/09
to OCTO Labs (DC Government)
Can you explain the Service Request submit for Vacant Lots?

This is what I get when I get the definition list for vacant lots.

can you explain name, prompt, required, type, width, itemlist?

{"servicetypedefinition": [{"servicetype": [{"servicetype": "Vacant
Lot"}, {"servicecode": "S0471"}, {"name": "NULL"}, {"prompt": "NULL"},
{"required": "NULL"}, {"type": "NULL"}, {"width": "NULL"},
{"itemlist": "NULL\r"}]}]}


Thanks




On Jun 6, 2:27 pm, Dmitry Kachaev <dmitry.kach...@gmail.com> wrote:
> Folks,
> see Excel spreadsheet with SR types and params attached to the group.http://groups.google.com/group/OCTOLabs/web/service_types_controls_ap...
>
> -Dmitry

Kachaev, Dmitry (OCTO)

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Jun 17, 2009, 8:10:51 AM6/17/09
to OCTO...@googlegroups.com

It means that there is no parameters required except address and optional description field.

Will try to figure out what Vacant lot means in general, and send info later today. You can also check src.dc.gov - current 311 web interface for public.

-Dmitry
Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

Cell: (202) 384-2471
Email: dmitry....@dc.gov
Location: One Judiciary Square, 1010S

Shaun Farrell

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Jun 23, 2009, 10:13:38 AM6/23/09
to OCTO Labs (DC Government)
From what DCRA told me and what they instruct on there site is that
311 vacant lots are for residents to submit potential vacant lots/
properties

On Jun 17, 8:10 am, "Kachaev, Dmitry (OCTO)" <dmitry.kach...@dc.gov>
wrote:
> It means that there is no parameters required except address and optional description field.
>
> Will try to figure out what Vacant lot means in general, and send info later today. You can also check src.dc.gov - current 311 web interface for public.
>
> -Dmitry
> Dmitry Kachaev, Director of R&D
> Office of the CTO, DC Government
>
> Cell: (202) 384-2471
> Email: dmitry.kach...@dc.gov

Dmitry Kachaev (OCTO)

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Jun 23, 2009, 10:27:49 AM6/23/09
to OCTO...@googlegroups.com
This SR type is for reporting issues with Vacant Lots (like trash or
overgrown grass, etc), but I don't see why you can't submit a new ones
using it. Just use description field to signal that it is suspected
vacant property.

-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry....@dc.gov
location: One Judiciary Square, 1010S
schedule: http://links.dc.gov/dk-freebusy
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