The specific questions are:
When a next collection event date has been set on an account, if a payment (receipt) is processed, does that change the collection event date?
If you have an account that has received an original statement and a payment is not received within the minimum # of days before the second statement is to process, how do you avoid having a statement generate on the account?
Carolyn L Hacker
IS Applications Analyst
Baylor Heart and Vascular Hospital
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If you have an account that has received an original statement and a
payment is not received within the minimum # of days before the second
statement is to process, how do you avoid having a statement generate on
the account?
- not sure why you would want to suppress a statement if a
payment is not received... I would think that would be all the more
reason you would want to send one... But, you could do a Event Select
(page two of the group) to see if you can identify those accounts with
no payment and set it to Event of No Stmt/Letter.
Kim Scaccia, System Admin
Recovery Reimbursement
Patient Business & Financial Services
Halifax Medical Center
386-226-4590 opt 1 ext 2018