[MT-L] CS 5.67 - HL7 TO Meditech - refusing connection sporadically after update to 5.67 pp18

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McNally, Patricia

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Apr 25, 2017, 1:14:20 PM4/25/17
to Meditech-L (meditech-l@mtusers.com)

Hi all,

 

We had our upgrade from CS 5.67 pp 9 to pp 18 today.   As a result, two of our inbound interfaces to Meditech are showing many errors with a reason of connection refused.  It is minutes between successful sends & an error and then another successful send.

 

Meditech asked us to see what may have changed with the OV but there is no OV other than our interface engine and the only thing that has changed is our Meditech version.

 

Anyone else have this issue? 

 

Patti McNally

Clinical Systems Analyst

CharterCARE Health Partners

Patricia...@chartercare.org

(401) 456-3682

 

Taylor, John

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Apr 25, 2017, 2:20:42 PM4/25/17
to McNally, Patricia, Meditech-L (meditech-l@mtusers.com)

Hi Patti, sometimes the interfaces are picky/order specific for restarting.  I would suggest stopping the Meditech interface and the vendor side for the two that are having issues.  Restart the Meditech side (inbound) delivery services first.  Then start the vendor side.  This sometimes works.

 

Thanks,

 

John Taylor

Interoperability Analyst

Information Technology | Augusta Health

Office:  (540)332-4882



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McNally, Patricia

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Apr 25, 2017, 2:57:37 PM4/25/17
to Taylor, John, Meditech-L (meditech-l@mtusers.com)

Thanks to John.  This worked!

 

Patti McNally

Clinical Systems Analyst

CharterCARE Health Partners

Patricia...@chartercare.org

(401) 456-3682

 

Freeman, Gale

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Apr 27, 2017, 3:08:42 PM4/27/17
to McNally, Patricia, Meditech-L (meditech-l@mtusers.com)

We did not have that issue .  We are PP21 just updated yesterday

 

From: Meditech-l [mailto:meditech-...@mtusers.com] On Behalf Of McNally, Patricia
Sent: Tuesday, April 25, 2017 1:13 PM
To: Meditech-L (medit...@mtusers.com)
Subject: [MT-L] CS 5.67 - HL7 TO Meditech - refusing connection sporadically after update to 5.67 pp18

 

Hi all,

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