I assume that HIM has you write RD report to be your label or outguide.
Unfortunately, no thermal support from RD. Basically MT says that you are on your own trying to get a thermal printer to behave.
One option you might consider is using BarTender (Seagull Scientific) or NiceLabel as print server. Those products allow you to build a template and send a data file and have the product merge data and format the label. Since RD can produce download file, you could probably have your outguide labels send a file to either product and let them merge and produce a label. I have heard from NiceLabel that their product can babysit a directory and respond to a file creation by merging and printing. Not sure if BarTender can do the same thing.
I have not done this anywhere, I am just suggesting this approach could solve your issue. I use BarTender Enterprise to design labels locally to get the command strings to insert into NPR reports, but the real purpose of the BarTender and Nicelabel products is to become a print server and support printing thermal labels (I think the products can also support laser printers in a similar fashion).
My impression of the two companies is that Seagull Scientific is Hertz (#1) and NiceLabel is Avis (We Try Harder). This is based on very limited experience, however. Seagull does write most of the thermal drivers for various printer manufacturers.
Joe Cocuzzo
Sr. Vice President
Reporting Services
Iatric Systems, Inc.
Phone/Fax: (978) 805-4115
Email: Joe.C...@iatric.com
Web: www.iatric.com
Iatric Systems helps healthcare providers achieve success by delivering the most comprehensive healthcare IT integration.
Thanks, Joe. Yeah, the little printers seem to print OK as far as the characters and content. It’s just the rotation control that’s not working. Anyway, we’ll probably just use the custom RD programs we wrote for this and call it good. We don’t do that many. Thanks for, as always, the great insight!
Gary