Hello All! I am putting this out here. If anyone knows of a great candidate, please let me know!
IT
Training Specialist – Six Month Contract
This
position is to support and assist the IT Training Manager during the first half
of 2016. We are planning major roll-outs, including the upgrade to Windows
10/Office 2016, so this position would be a combination of classroom training
and floor support. This person should also have great documentation skills, as we
will be updating our library and classes for the new Office platform.
Responsibilities:
- Deliver classroom and New Hire training.
- Follow-up with clients after training to identify performance
gaps.
- Collaborate with the IT Training Manager to develop
individualized and personal training solutions.
- Create Quick Reference Guides that adhere to Firm-wide
documentation standards.
- Document training requests and collaborate with subject
matter experts and/or clients to develop and define learning objectives.
- Follow eLearning best practices and procedures for creating
online content.
- Assist in the roll-out of Office 2016, including
floor/phone/online support.
Qualifications:
- A minimum of three years' experience training in a law
firm environment.
- Solid knowledge of Office 2013/2016, iManage, DTE, Kronos, DocXtools, and Workshare.
- Advanced knowledge of legal applications and best practices.
- Experience with delivering creative solutions.
- Ability to ramp-up quickly to our environment.
Simon Petrie
IT Training Manager
Irell & Manella LLP
spe...@irell.com