Michael
This is a problem that has come up before with some users.
The issue is that the Nominal Thickness definitions in the therm7.8.ini file get set to 0 or -1. We aren't sure how that happens, but here is what you need to do.
The therm7.8.ini file is located here
C:\Users\Public\LBNL\Settings
It is a text file that can be edited with a text editor such as Notepad, etc.
In that file are a series of lines that define the Nominal Thickness parameters.
Here is what that section of the INI should be set to -- you can edit your existing INI file, delete the existing Nominal Thickness definitions (which I suspect are set to 0 or -1), and then copy these definitions and paste them into the INI file.
You might make a copy of your INI file before editing it, just for good measure.
Nominal1=2.500000
Nominal2=3.000000
Nominal3=4.000000
Nominal4=5.000000
Nominal5=6.000000
Nominal6=8.000000
Nominal7=10.000000
Nominal8=12.000000
NominalMax1=2.570000
NominalMax2=3.400000
NominalMax3=4.190000
NominalMax4=5.050000
NominalMax5=6.200000
NominalMax6=8.430000
NominalMax7=10.310000
NominalMax8=13.490000
NominalMin1=2.160000
NominalMin2=2.920000
NominalMin3=3.780000
NominalMin4=4.570000
NominalMin5=5.560000
NominalMin6=7.420000
NominalMin7=9.020000
NominalMin8=11.910000
Here is a screenshot of my INI file, showing the nominal thickness definitions, in the context of the other lines in the file
I can also provide you with the INI file that comes with the THERM installation, if you don't want to edit the file.
But the INI file contains a lot of other settings (like default paths of various files, etc) that will get overwritten if you substitute the install file INI for the one you have been using.
Let me know if you have any more questions, and if this doesn't solve the problem. But hopefully it will.
Robin