Ancestry DNA:
https://support.ancestry.com/s/article/Downloading-Raw-DNA-Data-1460089696533
My Heritage:
23 and Me (v.3, v.4, and v.5):
https://customercare.23andme.com/hc/en-us/articles/212196868-Accessing-and-Downloading-Your-Raw-Data
2) While waiting for the file to be compiled and emailed,
create an account on FTDNA:
https://www.familytreedna.com/autosomal-transfer
3) Download the raw data file that is in the email. Hopefully, it downloads to the Download folder or the Desktop.
4) Upload the raw data to the FTDNA page. Then join the Azores DNA project.
i) Log into the FTDNA page with the kit number and password.
ii) Across the top is says: myFTDNA, DNA Tests, Projects....Point at Projects. When the drop down menu appears, click "Join a project."
iii) If the Azores Islands appears on the top, click the link and scroll down to the JOIN button at the end.
iv) If the Azores Islands is not suggested, scroll down to where it says "Search by Surname" and type: azores.
v) When Azores Islands appears, click the link and follow the directions.
Feel free to ask any questions.