Cannot create new form queue

[Andrew McKenzie]

Hi,

I have successfully created 4 form queues (ed SP-CREATE INFTEC04L
CACHE \\SERVER102S\INFTEC04P), but some printers on my network produce
a status of I/O Error.
(See SP-STATUS below).
SP-TESTPAGE for these also fail.
(See example below).

I can add a windows printer to the server from which CacheMV is
running and can print to these successfully.

(I assume I don't need to load windows drivers etc to get these
working under CacheMV)

Any ideas to solve this would be most welcome!

Thanks.

Andrew

-----------------------------------------------SP-STATUS
---------------------------------------------

Jun 05 2008 12:04:12 ^%MV.SPOOL QUEUE STATUS
PAGE 1 OF 1
QUEUE NAME DEVICE STATUS #Q SKIP
STANDARD NULL NULL INACTIVE 9 1
INFTEC04P \\SERVER102S\INFTEC04PSLEEPING 0 1
INFTEC04L \\SERVER102S\INFTEC04PSLEEPING 0 1
PHYSIO02P \\SERVER102S\PHYSIO02PSLEEPING 0 1
PHYSIO02L \\SERVER102S\PHYSIO02PSLEEPING 0 1
HLTINF08P \\SERVER102S\HLTINF08PI/O Error 1 1
<<<<<<<<<<<<<<<<<<<<<
HLTINF08L \\SERVER102S\HLTINF08PI/O Error 1 1
<<<<<<<<<<<<<<<<<<<<<
1. CREATE FORMQUEUE 4. CHANGE DEVICE 7. DELETE FORM QUEUE 10.
PURGE
2. CHANGE QUEUENAME 5. CHANGE PAGE SKIP 8. VERBOSE DISPLAY
6. LIST PRINT JOBS 99.
EXIT
Enter action code / Page number (P#)

------------------------------------------ SP-TESTPAGE
------------------------------------
SYSPROG:SP-TESTPAGE \\SERVER102S\HLTINF08P
Opening device name \\SERVER102S\HLTINF08P, open mode rw, timeout 0
Unable to open device \\SERVER102S\HLTINF08P
-----------------------------------------------------------------------------------------------------------------

[Ed Clark]

Most likely it's a permissions error. First try some simple tests. Can you
set the printer up as a windows printer on the cache server and print to it?
Also try a simple copy of a text file from the dos command line, i.e.:
COPY somefile.txt \\SERVER102S\HLTINF08P
If either of these fail, then it's a permission error outside of cache.

If you can set it up as a windows printer on the cache server, then try
telling cache to print to the windows printer. Instead of
SP-CREATE HLTINF08L CACHE \\SERVER102S\HLTINF08P
Try
SP-CREATE HLTINF08L CACHE |PRN|printername
|PRN| needs to be capitalized.

If that still doesn't work, try setting up the printer as lpt1 and see if
that works:
NET USE LPT1: \\SERVER102S\HLTINF08P
SP-CREATE HLTINF08L CACHE |PRN|

[Andrew McKenzie]

Ed,

Looks like a permissions issue as you suggested.
(The Copy to \\SERVER102S\HLTINF08P returned error 'The network path
was not found")

Working on finding solution as to why some printers fail.

Thanks.

Andrew

[Andrew McKenzie]

Ed,

Found that some printers did not have a DOS printer driver.

If I create a windows printer as a Standard TCP/IP Port with Generic /
Text Only driver, then SP-CREATE HLTINF08L CACHE|PRN|HLTINF08LGENERIC
works.

Post and Pre-amble routines successfully change orientation.

Thanks for your help.

Andrew

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