Salesforce health cloud
Location : onsite Titusville NJPreferred/Highly DesirableDirect experience implementing Salesforce Health Cloud, Service Cloud, or similar CRM platforms in a patient-support context.Hands-on experience with specialty pharmacy or HUB vendor integrations and knowledge of standards/APIs used for prescription/fulfillment (e.g., HL7, FHIR concepts, EDI).Experience with cloud-based deployments, CI/CD for configuration-driven platforms, or working alongside technical architects on integration architecture.Experience in global program roll-outs or multi-country regulatory environments.Background in nursing, pharmacy, or case management with practical patient- facing experience.Familiarity with digital engagement tools (patient portals, mobile apps, chatbots) and behavior-change approaches to improve adherence.
We are looking for an Application Support Resource with hands-on experience in lave, Angular, and OCP to provide L2/L3 support for cloud-based applications. The role involves troubleshooting. Incident management, minor enhancements, and coordination with development and DevOps teems.
Kay Responsibilities:
Provide L2/L3 application support for lave-Angular based applications hosted on GCP
Analyze and resolve production incidents, defects, and service requests
Perform root cause analysis (RCA) and preventive fixes
Support application deployments and post-deployment validation
Monitor application health, logs, and alerts using GCP tools
Handle minor code fixes, configuration changes, and enhancements
Coordinate with development, QA, DevOps, and cloud teams
Provide-on-call/off-hours support es required
Maintain support documentation and SOPs
Technical Skills Required:
Java (Spring/Spring Boot-understanding of backend flows)
Angular (
basic.in intermediate debugging and Ul issue resolution)
Google Cloud Platform (GCP):
Cloud Run/GKE (basic understanding)
Cloud Logging & Monitoring
IAM, Cloud Storage
REST API, ISON
SQL/basic database querying
Experience with ITSM tools (ServiceNow preferred)
Version control: Git
Good to Have
Exposure to CI/CD pipelines.
Docker/Kubernetes (basic understanding)
Experience supporting enterprise or customer-facing application
Knowledge of Agile/DevOps processes