Hello Tutors,
Our temporary online appointment system is now online!
I have entered everyone's schedule, and created a link for students on our Learning Web site. The current IP address for students is:
For tutors, please log in to:
We will soon have a regular URL:
http://wcappt.se.hccs.edu -- I will update the LW link when it is ready, and send another announcement at that time. Please let students know as they come in, and direct them to the LW site. We will prepare other announcements, but I want to wait until the permanent URL is approved.
This is a bare-bones start; for now, tutors can log in using your HCCS ID and password, and after choosing your name from the drop-down list, you will see your schedule for booked appointments; the second drop-down list shows available times.
When students log in -- using their W number and password (the same one they use for logging into campus computers, PeopleSoft, and Eagle Online -- they will see first the drop-down list for location (Eastside or Fraga); then, they can choose from a list of available tutors; then, they can choose from a drop-down list of available times. If no times show for that tutor, no times will show, and the student should then choose another tutor name. I have entered schedules for the entire semester, so for now there will always be available times, but we will most likely be booked one or more weeks ahead as we get busy.
When students first log in, they will see their scheduled appointment(s) if they have already made any.
The student can enter a comment -- not really necessary, but we left that field in. Later, we will add a Notes field for tutors -- to enter comments on the tutorial, as before.
Again, this is bare-bones, and was created in a matter of days -- so, as you use the system, take note of problems, needs for additional features, etc. I will collect ideas, discuss them, and pass along what we want to the technician. Meanwhile, he will proceed with Cleopatra, the A&M system that has good features already -- but which he had problems customizing last term for our HCCS servers and system. If the plan to switch to Cleopatra fall through, we will press ahead with this homemade system and work on perfecting it as we go. In both cases, we will have a free online service, and will aim for customizing it (whichever one we go with, eventually) to suit our needs -- which was not possible with the increasingly-burdensome WCOnline, that we paid for and which we could not customize.
SO -- PLEASE post here whatever features you think we should change/add to this system.
We don't have a link to student emails in this system; WCOnline used the email address input at registration, but so far, we don't have a link to the email databases for students. The advantage is that it is the same username and password as everything else the student uses on the HCCS networks, and no registration is required.
There is not as yet a way to generate reports; but we can now take future appointments (walk-ins, as before, should be entered on the spot). We can't enter non-students (or past students not currently enrolled), so, since we still do want to offer services to anyone, please just record those few non-student clients on paper, and leave the records on the receptionist's desk.
Thanks for your patience, both past and future! We will work hard to refine this system, and make it work better than WCOnline.
MANY THANKS to Antonio Quintero, the technician who developed this, and is working on Cleopatra; and to Sandra Lebron, CIC Director at SE College.