SRAM and CPSC issue recall notice on shift levers — 20,000 units already fixed

[Richard Hughes]

WASHINGTON (BRAIN) — The Consumer Product Safety Commission on Thursday issued a recall notice for some SRAM 12-speed shift/brake levers. The lever bolt was assembled with excess threadlock, which can make it appear to reach torque spec before it is fully tightened. SRAM notified dealers and other industry members of the issue in October. A company spokesman told BRAIN that SRAM has already replaced about 20,000 bolts globally.

According to the CPSC recall notice, the recall affects 61,300 units in the U.S. and 2,940 in Canada. Consumers with the levers are being told to contact SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit sram.com/en/service/recalls and click on “Recall Notice” for more information or visit sram.com and click on “Recalls” under “Service/Support.”

The recall involves all SRAM 12-speed shift/brake levers sold separately as upgrade or replacement kits. Consumers are told to inspect their levers for tightness. If the lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

The levers were sold from June 2019 through October 2023 for between $220 and $675. SRAM issued a stop-sale notice to retailers dated Oct. 31. The notice said all 12-speed SRAM eTap AXS Red, Force, Rival, and Apex shift/brake levers produced before July 1, 2023, are affected.

No incidents or injuries have been reported.

Richard