From: Tarun Ghai
Sent: Monday, November 13, 2017 5:15 PM
To: Godrejfrontier, Indiafm <Indiafm.Godrejfrontier@colliers.com>
Cc: Manish Chandel <manish.chandel@godrejproperties.com>; Sharma, Pavan <Pavan....@colliers.com>; Godrejfrontiersupport, Indiafm <Indiafm.Godrejfrontiersupport@colliers.com>; godrejfrontierowners@googlegroups.com; gfow...@googlegroups.com; vikas.singhal@godrejproperties.com; Manish Behl <mb...@godrejproperties.com>
Subject: RE: Updates on Cleaning of Underground/Overhead Water Tanks @ Godrej Frontier.
Hi Godrej Team,
Thanks for solving this long term problem. Let us observe it for few weeks/months to conclude it as fixed.
Can you please help us understand what was the root cause of this long term problem we have been facing ? also what’s the fix now ?
What was the need to release the dirty water to adjacent plot earlier and what is the fix now ?
Also, can you please confirm that the STP is rightly sized for our condominium.
Will appreciate a detailed reply on both the above points.
Thanks,
Tarun
From: Godrejfrontier, Indiafm [mailto:Indiafm.Godrejfrontier@colliers.com]
Sent: Monday, November 13, 2017 3:50 PM
Cc: Manish Chandel <manish.chandel@godrejproperties.com>; Sharma, Pavan <Pavan....@colliers.com>; Godrejfrontiersupport, Indiafm <Indiafm.Godrejfrontiersupport@colliers.com>
Subject: RE: Updates on Cleaning of Underground/Overhead Water Tanks @ Godrej Frontier.
Dear All,
Reference below mail , This is to update you all that STP plant is fully operational now and there are no such complaints of Dirty flushing water anymore.
In case, someone is still facing such issue, Kindly reach out to our Helpdesk @ 9599447631 (Indiafm.Godrejfrontiersupport@colliers.com) for quick response and resolution accordingly.
Thanks for your cooperation.
Thanks & Regards,
Gaurav Sharma
Property Manager | Facilities Management
Mobile 9818933351
Fax +91 124 456 7502
Technopolis Building, 1st Floor, DLF Golf Course Road
Sector 54 | Gurgaon - 122 002 | India

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From: Godrejfrontier, Indiafm
Sent: Saturday, October 14, 2017 1:01 PM
Cc: 'Manish Chandel' <manish.chandel@godrejproperties.com>; Sharma, Pavan <pavan....@colliers.com>; Godrejfrontiersupport, Indiafm <Indiafm.Godrejfrontiersupport@colliers.com>
Subject: RE: Updates on Cleaning of Underground/Overhead Water Tanks @ Godrej Frontier.
Dear All,
Hope flushing water quality has been improved now and we have tested the same at many flats including those who had logged their complaints with our helpdesk and we have got positive feedback/result, we have kept STP treatment process under observations of subject matter expert.
Kindly bear with us, your support and cooperation will be highly appreciated.
Thanks & Regards,
Gaurav Sharma
Property Manager | Facilities Management
Mobile 9818933351
Fax +91 124 456 7502
Technopolis Building, 1st Floor, DLF Golf Course Road
Sector 54 | Gurgaon - 122 002 | India

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From: Godrejfrontier, Indiafm
Sent: Monday, October 9, 2017 6:21 PM
Cc: Manish Chandel <manish.chandel@godrejproperties.com>; Sharma, Pavan <pavan....@colliers.com>; Godrejfrontiersupport, Indiafm <Indiafm.Godrejfrontiersupport@colliers.com>
Subject: Updates on Cleaning of Underground/Overhead Water Tanks @ Godrej Frontier.
Dear All,
Reference subject, This to update you all that we have recently completed the underground/overhead water tanks (Domestic & Flushing) cleaning job through external vendor at Godrej Frontier.
We have received only 9 complaints regarding the dirty water in flushing system last month and same were addressed as per response time only and received few more complaints in last couple of days.
However, It has been observed that the MGF (Multigrade filter) in STP is not filtering the water as per the capacity and we have already aligned expertise vendor for early closure of same.
We will keep you all updated on further progress accordingly as and when needed.
You may please reach out to our Helpdesk @ 9599447631 (Indiafm.Godrejfrontiersupport@colliers.com) in case someone is facing issue with flushing water for quick response & closure.
Looking forward for your cooperation.
Thanks & Regards,
Gaurav Sharma
Property Manager | Facilities Management
Mobile 9818933351
Fax +91 124 456 7502
Technopolis Building, 1st Floor, DLF Golf Course Road
Sector 54 | Gurgaon - 122 002 | India

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