gamesuserr...@gmail.com: Jun 28 09:38AM
Company: Xsolla Job Title: UX Researcher Role Type: User Researcher Experience Level: Mid-level Permanent or Contract Length: Location: Beijing, Beijing, China Job Description: The Xsolla UX Research team is looking for a Junior UX Researcher to work on the company's innovative products that connect millions of users and games worldwide. We help players get the fastest return on their game investment. And for games, we help attract more players around the world. 1000+ developers and publishers trust and use Xsolla to help run their video game businesses levelling up the gamer experience.If you're full of ambition, not afraid of difficult tasks, fluent in Chinese and English, and ready to play a crucial role in comprehending and elevating user experiences, this position is for you. Let's cater to the diverse needs of our global players and game development companies together! Responsibilities Collaborate closely with cross-functional teams, including product managers, designers, and developers, to identify areas for research and cultivate a collaborative environment. Conduct usability studies, interviews, and surveys. Uncover user insights, including needs, pain points, behaviors, tasks, and preferences of both game development companies and players. Advocate for a user-centric culture within the organization, emphasizing the value of user research and ensuring its seamless integration into decision-making processes. Fuel the team's passion for a client-centric approach, instilling the belief that understanding and prioritizing the client's perspective are fundamental to delivering exceptional user experiences. Experiment and introduce innovative research methodologies to continuously raise the standard of user research within the company. Stay at the forefront of industry trends and emerging technologies impacting the UX landscape. Close collaboration with a Senior UX Researcher. You will conduct both collaborative and independent research under the guidance of the Senior UX Researcher. You will conduct interviews with our B2B clients and partners both in person and online. Requirements Minimum of 6 months of hands-on experience as a UX researcher, preferably in e-commerce, B2B ecosystems, digital products, or related to the game development sphere. Fluency in Chinese and English, both in verbal and written forms. Knowledge of the Chinese language will help you communicate more effectively with our partners and clients. High proficiency in English will ensure that the findings are clearly understood and impactful across our diverse, international teams. Experience in qualitative and quantitative research, as well as an interest in learning new methodologies and frameworks. Proven ability to collaborate effectively with cross-functional teams, including product managers, designers, and developers. As you will need to conduct face-to-face interviews with our partners and clients, we'll be delighted to meet with candidates from Beijing. We will ask you to complete a test assignment and then present it to our team. GOOD TO HAVE Experience conducting user research on a Chinese market with the understanding of regional differences in user behavior and preferences. Previous experience or familiarity with the gaming industry, including an understanding of the unique challenges and opportunities within this space. Previous experience working with the Design Thinking and the ability to immerse stakeholders in the essence of a client-centric approach, showcasing how such strategies can substantially drive business success. Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, Computer Science or a related field. Relevant certifications are a plus. Familiarity with Agile methodologies and the ability to adapt research processes to fit an Agile development environment Posted By: More Information: https://cn.linkedin.com/jobs/view/ux-researcher-at-xsolla-3855876249 |
gamesuserr...@gmail.com: Jun 28 09:38AM
Company: Nitrado Job Title: UX Researcher (m/f/x) Role Type: User Researcher Experience Level: Mid-level Permanent or Contract Length: Location: Karlsruhe, Baden-Württemberg, Germany Job Description: About us Nitrado is the world's leading game server hosting provider. With over 20 years of experience in hosting PC, Xbox and PlayStation game servers, we know exactly what it takes to provide our customers with the best possible gaming experience. Some of the most popular games in our portfolio include ARK, Minecraft, DayZ and Valheim. With our 10 globally distributed data centers, we are able to dynamically respond to market changes and optimally support our strong growth. Your mission You are responsible for the planning and execution of usability tests with software such as Lyssna.com. You create analyses of UX requirements for Nitrado's products. You collect project requirements from stakeholders and assist them through the projects. You continuously analyse user needs and behavior using qualitative and quantitative research, particularly in connection with our software applications. You create detailed personas as well as user journeys and use cases. You are responsible for the development and maintenance of user surveys in cooperation with the marketing department. You work on the development of UX processes and standards in the company. You work closely with UX/UI Designers, Frontend Developers, Business Intelligence and the Product Team. You are co-responsible for the maintenance and improvement of our Design System. Your profile You completed studies in the field of computer science, human factors, psychology or comparable qualification. You are familiar with common usability evaluation methods and have already successfully applied them. You have a strong customer orientation and excellent communication skills. You are goal-oriented, proactive and independent work with a high degree of responsibility and motivation. You have experience with the concept creation and realization of digital products. You have good knowledge of the tools like JIRA, Confluence and in Figma design software. You ideally experience with the handling and maintenance of Design Systems. Your benefits Gaming at Heart: We provide free Nitrado Game Servers for gamers and a welcoming community for anyone who wants to feel at home, even if you're not a gamer. Discover how Nitrado is more than just gaming - an open community for technology and creativity. Flexible working hours: Tailor your work hours to your personal needs for a better work-life balance. Remote work: Our agile teams collaborate seamlessly from their preferred location, whether in our modern offices in Karlsruhe or Berlin or fully remote. Work from Abroad: Extend your workspace beyond national borders with our support for remote work from abroad, enabling you to work from your favorite international destinations while staying connected with your team. Mental Health: We support your mental well-being with our annual Mental Health Day and collaboration with psychologists and lifestyle experts. Physical Health: Our office infrastructure provides state-of-the-art workspaces with ergonomic design to enhance your health and productivity, while staying fit on your commute with your JobRad. Additionally, employees receive a generous subsidy for ergonomic home office furniture, ensuring optimal work conditions even when working remotely. Professional Development: Utilize training opportunities to develop and stay current with your skills. Company Pension Plan: We support your financial security for the future with an attractive contribution. Working Environment: You'll experience a respectful and friendly workplace culture, characterized by transparency and a family-like corporate culture. Vacation and Paid Time Off: Enjoy 30 days of vacation and additional paid leave for special occasions. International Collaboration: As an international company, we successfully overcome time zones and language barriers, providing you an international work atmosphere. Social Activities: Strengthen your commitment and team cohesion through team-building events, participating in sports events and social activities. Long-Term Stability: With over two decades of experience, we are a reliable employer for our employees. Well-being: Enjoy fresh cuisine and diverse catering options to ensure your physical well-being. Get together: Work hard, play hard - We come together twice a year for our company celebrations, strengthening our team bonds. Modern Workspaces: Our office infrastructure offers state-of-the-art workspaces with ergonomic design for your comfort and health. Corporate Culture and Values: You become part of a positive corporate culture that embraces values such as diversity and inclusion. Posted By: More Information: https://de.linkedin.com/jobs/view/ux-researcher-mfx-at-nitrado-3959480763 |
gamesuserr...@gmail.com: Jun 28 09:38AM
PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. Company: PlayStation Global Job Title: Senior UX Researcher, Quantitative + Mixed Methods Role Type: User Researcher, Senior UX Researcher, Quantitative + Mixed Methods Experience Level: Senior Permanent or Contract Length: Location: United States, San Francisco, CA Job Description: Senior UX Researcher (Quantitative + Mixed Methods) This is a fantastic opportunity to join the PlayStation Platform Experience Research Team. We are seeking an exceptional Senior UX Researcher to join our interdisciplinary team, part of the Platform Experience Group. You'll join a unique team that is tasked to explore new ways to transform and diversify our business into new areas with a focus on new customers needing new solutions, while remaining true to PlayStation's central mission. In this role, you will be leading innovation research projects in collaboration with Product Management, Design, Engineering and other partners. You are an upbeat advocate of a user-centered and insights-based approach to innovation strategy and development. You are proactive and self-motivated to drive innovation, striking the right balance of rigor and speed. We are seeking a strong performer in all aspects of UX Research, with a specialization in Market Research and Quantitative Methods. The ideal candidate will have strong experience in research, a keen interest in emerging technologies and trends, and a passion for fostering a culture of innovation. Responsibilities Lead the exploration and evaluation of new ideas, technologies, and trends relevant to the company's products and services. Lead end-to-end research efforts, from market analysis and generative research, to value prop and concept testing of early concepts and top of the funnel ideas. Analyze and synthesize quantitative and qualitative data to derive practical insights and recommendations toward innovative solutions. Assess the potential impact and viability of new technologies, products, or services, and present findings in a concise and compelling manner. Develop and/or implement research methodologies and strategies, from market and competitive analysis to trend forecasting, to inform decision-making and prioritize innovation initiatives. Implement targeted innovation investigations, including methods to uncover Product-Market Fit, Value Chain Analysis and Willingness to Pay. Be responsible for the work of vendors and researcher partners on large ad-hoc and recurring quantitative research programs. Collaborate closely with cross-functional teams, including designers, developers, and product managers, to ensure alignment to and understanding of research insights. Contribute to a culture of open-mindedness, risk-taking, and continuous learning within the Innovation Research team, driving curiosity, creativity, and adaptability. Collaborate closely with peers from UX Research, Consumer Insights, Product Analytics, and Business Intelligence. Manage multiple programs simultaneously across the innovation portfolio, ensuring timely delivery. Act as a coach and mentor on Quantitative Research techniques to researchers and cross functional partners. Push them toward innovative and creative thinking when approaching research challenges. Requirements Bachelor's or Master's degree in a relevant field, such as Human-Computer Interaction, Human-Centered Design, Anthropology, Cognitive Science, or Psychology. PhD a plus. 6+ years of proven experience in UX Research, Product research, Design Research, or related fields. Proven track record of driving innovative solutions and delivering impactful results. Strong analytical, problem-solving, and critical thinking skills, with the ability to make data-driven decisions. Outstanding knowledge of Market analytics including market sizing, driver analysis and segmentation. Experience executing research to inform business model design, including methods such as Willingness to Pay, Choice Modeling and Max Diff. Proficiency in quantitative methods (eg survey design and implementation, benchmarking, A/B and multivariate experiments, statistical analysis, modeling, reporting, behavioral analytics, etc.) Proficiency in SPSS, R, Python, or similar modeling language. Methodical and organized approach to competitive analysis and trend research Solid knowledge of industry-standard UX research methods including ethnographic, evaluative methods, and quantitative research methods. Excellent communication and presentation skills, with the ability to articulate complex ideas and insights to diverse audiences. Extensive experience providing deep insights through compelling visualization and storytelling through data. A keen eye for distilling data in enticing outputs such as Infographics, User Personas, Mental Model Maps, Experience Maps, User-flows, etc. Passion for translating findings into strategic product and design recommendations An entrepreneurial approach and a passion for driving innovation in a fast-paced, dynamic environment. Prior experience working at a startup, innovation lab, creative agency, or related, a plus. Proficiency in product analytics/telemetry methods and tools, a plus. #LI-LF1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $165,500—$248,300 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Posted By: More Information: https://boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/5206269004 |
gamesuserr...@gmail.com: Jun 28 09:38AM
Company: TCWGlobal Job Title: User Research Coordinator (Video Games) Role Type: User Research Coordinator Experience Level: Mid-level Permanent or Contract Length: W2 Contract 12+ Months Location: Onsite, Richardson, TX Job Description: We are a world-class video game studio looking for an entry level User Research Coordinator to join our team. A user research coordinator facilitates screening and scheduling of our study participants and assists the User Research Team with participant interactions onsite during research studies. Responsibilities: Recruit, screen, and schedule participants for user research studies (in person and remotely) under the guidance of the Researchers on a project Communicate with participants throughout the pre and post research process including screening, scheduling, sending reminders, and follow-up communications about their participation Assist the research team with observation notes and participant interactions in the research lab Propagate builds to the lab and troubleshoot game issues and hardware issues during research studies Compile research deliverables (video capture, notes, etc.) from the Researchers to be delivered stakeholder Support and maintain the participant panel used by the research team Qualifications: Developing knowledge of user research (usability, interviews, surveys, contextual inquiry, etc.) or other research for video games or related media Strong interpersonal communication skills (verbal and written) Must be able to work quickly and independently, and adjust processes based on feedback from researchers and stakeholders Good organizational, problem solving, and analytical skills General knowledge of popular computer and video games and game culture are required Experience using survey tools such as Alchemer, SurveyMonkey, Datstat, Qualtrics, etc Familiarity with Jira, Hansoft, or other task tracking and project management software Posted By: More Information: https://www.linkedin.com/jobs/view/user-research-coordinator-at-tcwglobal-3951091982 |
gamesuserr...@gmail.com: Jun 28 09:38AM
SEGA employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place where everyone knows each other on a first-name basis, working together to create innovative experiences, one community at a time. Our world-class development Studios span the UK, France and Bulgaria. Known for quality and creativity above all else, our studios include, Amplitude Studios, Creative Assembly, HARDlight, Sports Interactive and Two Point Studios. Company: SEGA Europe Job Title: UX Research Manager Role Type: Research Manager Experience Level: Mid-level, Senior Permanent or Contract Length: Location: Horsham, England, United Kingdom Job Description: In your role as UXR Manager, you will engage with studio and publishing leaders across our organisation to provide key insights, track UX progress during development and reveal what our users need from our products by conducting targeted usability studies and working with cross-functional teams. You will lead a highly skilled and advanced UX research team that builds strong partnerships across the organization and helps shape the future of SEGA's games. We believe that delivering the best games relies on having the best people, so we are constantly investing in our people through our benefits package, flexible working, and our community-focused, people-centric culture. Our industry-leading compensation and benefits include competitive salary and bonus schemes, private medical insurance, private dental insurance, health screening, electric car scheme, home technology scheme, and much more! Why You: You are an experienced UX Research Manager who has a passion for directly overseeing and leading a team of researchers, evaluating gaming experiences alongside product development and utilising world-class research. You have considerable experience inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping project teams better understand what would make a user's experience more intuitive, accessible, and seamless. Responsibilities include: Take part in and conduct usability testing to discover problems with UI and systems interactions, gauge user sentiment, and review the presentation and interaction of game systems by employing various methods like prototype testing, concept art surveys, etc. Coach, mentor, and develop the UXR team, providing career development planning and opportunities. Provide direction and leadership to team members and peers by developing strategies, collaborating, and articulating ideas and viewpoints. Help in supporting internal development studios to build and maintain a successful relationship with SOE Product Development. Work closely with each internal Pillar development studio and define UXR support required on a title-by-title, studio-by-studio basis. Plan and manage the UXR roadmap. Align with game development teams to define actionable next steps from UXR research. Provide creative and executional UX guidance to help improve product quality and innovation. Partner across organizational and Global teams with a variety of disciplines (analysts, designers, product owners, market researchers, producers, etc.) to generate feedback which deeply impacts the trajectory of their product work. Effectively communicate UXR results to multiple levels of the organization in creative ways that drive impact. Create evolving UXR approaches to inform the development of new experiences. Work with Studio Ops Business Partner to establish and manage the UXR Business Plan: providing quotes, tracking project budgets, ensuring team efficiency and optimising utilisation rates. Documenting SEGA's Best Practices and processes for UI/UX. Any other research-related or team management tasks according to business needs. Travel to our other Development Studios and UK Publishing office as required. Required Knowledge, Skills & Experience: Significant experience within a User Research role, ideally within the video game industry. Experience in managing and leading high-performing teams. You have an advanced degree (or equivalent) in experimental psychology (experimental, social, cognitive), human-computer interaction, human factors, or a related field, or equivalent industry experience. Relevant training and/or certifications as a UX Researcher. Familiarity with inferential statistics (regressions, correlations, factor analyses). Great relationship-building, collaboration, communication and problem-solving skills. Proven ability to work on multiple titles at any given time. Great account management and project management skills. Knowledge of franchise development and long-term planning. High attention to detail. Experience working with Designers and Programmers to improve the usability of products and other features. Effective communication skills (verbal and written) across all levels and organizations. Ability to work in a dynamic and collaborative team environment. Highly collaborative, team-minded person who consistently drives toward better outcomes for the business and the team. Ability to quickly and effectively share UX research results. Ability to perform all research-related tasks including research, planning, evaluating, and iteration. Ability to formulate specific, answerable, and practical questions. Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions. Interview Process: 30-minute screening call – Recruiter (SEGA Europe) 1-hour interview – Director of Production (SEGA Europe) & SVP, Studio Operations (SEGA Europe) 30-minute interview – Chief Operating Officer (Creative Assembly) Posted By: More Information: https://uk.linkedin.com/jobs/view/uxr-manager-at-sega-europe-3951428439 |
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