A number of listeners have reported having difficulty listening to the Eyes On Success podcast on their VR Stream devices. We communicated with our contact at Humanware about the issue and learned that the issue is with the older VR Stream gen 2 and Trek devices. Humanware reported that, unfortunately, the OS in these older devices is not capable of supporting the newer encryption methods used for streaming. Humanware has tested with the gen 3 VR devices and indicates that these work fine when listening to Eyes On Success.
Here is the complete feedback we’ve gotten from Humanware about this issue:
"We’ve fixed the URL in the HumanWare preferred podcast list. People will have to unsubscribe and resubscribe since it changed, but it should now work.
We tried off the HW playlist and it works (on Stream 3)
Unfortunately, the VRTrek and Stream 2 are on older platforms that cannot support the newer TLS 1.3 encryption, their operating system simply doesn’t have the tools to do it.
I really wish we could help, but it’s not possible."
For users that are experiencing this problem, our best advice is to subscribe to our weekly e-mail announcements which contain a summary of that week’s episode along with links to the audio and show notes for that episode, by sending an e-mail to:
EyesOnSucce...@GoogleGroups.com
And accepting the invitation to join when you receive it.
Note: If you are receiving this message you are already subscribed to the announcements list! But if you aren’t and know other people who might be interested, please pass along this information to them.
Alternately, people can always download each week’s episode or any of the other 700 episodes in our archive from our web site:
Also, if you are interested in further discussing this topic or anything else you’ve heard about on the show and/or connecting with other listeners, you might want to join our listener discussion forum where you can post your thoughts and read responses from others. You can do that by sending an e-mail to:
EOS_Discus...@GoogleGroups.com
And accepting the invitation when you receive it.
We hope you and your friends continue to enjoy Eyes On Success. Thanks for being a loyal listener and supporter of the show.
The Hosts: Nancy and Peter Torpey