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TITLE：Evaluating the effectiveness of concept mapping as a strategy
for developing a knowledge management model for an urban technical
institute's digital campus
AUTHOR：Stevens, Cindy P.
DEGREE：PhD
SCHOOL：INDIANA STATE UNIVERSITY
DATE：2002
PAGES：194
ADVISER：DuVall, J. Barry; Dallman, Bruce
ISBN：0-493-86806-2
SOURCE：DAI-A 63/10, p. 3526, Apr 2003
SUBJECT：EDUCATION, TECHNOLOGY (0710); INFORMATION SCIENCE (0723)
DIGITAL FORMATS：5.74Mb image-only PDF
Abstract:
As educational institutions direct their attention to knowledge
management practices, the processes and procedures for establishing and
maintaining a knowledge base can seem an overwhelming and daunting
task. To date, there has been insufficient research on academic
processes for knowledge management planning and evaluation. The problem
for this study was to evaluate the effectiveness of concept mapping as
a strategy for developing a knowledge management model for an urban
technical institute's digital campus. The literature revealed that at
some point there is a need to collect and disperse knowledge within an
organization. This study used a facilitated approach, based on
observational data, to investigate the needs of primary users of
knowledge, to understand the general importance of their needs, and to
evaluate areas for future importance. This study's facilitated approach
addressed several research objectives, including: investigating primary
users' knowledge needs or wants and also investigating perceptions for
evaluation criteria through a concept mapping research approach. By
determining primary users' needs for the digital campus, the concept
mapping method helped to define the digital campus environment. In
addition, through the concept mapping procedure and data analysis
stress values and pattern matching correlations it was determined that
concept mapping is an effective tool to help develop a knowledge
management model for an urban technical institute's digital campus.