DDA App for making online complaint with photograph of the site

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Anil Nayal

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Mar 31, 2017, 10:34:23 PM3/31/17
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We can also  make  complaint online by DDA-311 App. U can download from Google Play Store. U hv to installed the app on yr mobile. I am using this & I lodged one complaint in Feb 17 for repair of Stormwater drain outside of our DDA flats. As per current status Qutation has been invited for the work. Let's see when the work started.
Thanks
Anil Nayal

Sanjeev Goyal

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Apr 2, 2017, 11:57:16 AM4/2/17
to dwarka-residents
Yes I found this app on play store request members to down load it and use it for various purposes including filing complaint.

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REJIMON C K

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Apr 2, 2017, 11:58:58 AM4/2/17
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Anil

Nice to c Ur mail after long pause
Yes application is there but it's official?
Only 50+ download

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Anil Nayal

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Apr 3, 2017, 5:44:47 AM4/3/17
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I believe it is official. I also received a feedback call.

Arun Banerjee

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Apr 3, 2017, 8:15:51 AM4/3/17
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Kindly disclose the feedback call and whether it was helpful, so that others can use the DDA app.

Sanjeev Goyal

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Apr 4, 2017, 2:46:59 AM4/4/17
to dwarka-residents
I have filed half a dozen complaints about potholes & encroachment  - lets see what happens.

REJIMON C K

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Apr 4, 2017, 3:10:35 AM4/4/17
to DWARKA FORUM
if its working we all should use it extensively as Dwarka Roads, Footpaths, Green all in a Mess.
https://play.google.com/store/apps/details?id=com.everythingcivic.dda
One need to check the ACCESS (Privacy).

I think they have a New CE Now.

Sanjeev Goyal

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Apr 4, 2017, 5:05:24 AM4/4/17
to dwarka-residents
on all my complaints there is a response from Suresh Kumar - I believe he is SE WD-9. So it is official.

Shobhit Chauhan

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Apr 4, 2017, 11:27:00 AM4/4/17
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If it is seriously official, we WILL FLOOD IT - for there are so many problems around. 



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Sanjeev Goyal

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Apr 8, 2017, 5:20:36 AM4/8/17
to sro...@dda.org.in, dwarka-residents

Registration Number

DDATY/R/2017/50307

Name

S K Goyal

Date of Filing

08-04-2017

RTI Fee Received

    10

Payment Mode

Credit or Debit Card / RuPay Card

SBI Reference number

117040829909461

Transaction Status

Transaction Successful

Request filed with

Delhi Development Authority

DDA

 

We have come to know that a new mobile app named DDA 311 has been launched. In this regard please provide following information

 

(i) Please confirm that this is official mobile app launched by DDA?

(ii) This app seeks permission to access all photos, videos and contact details present in mobile phone of user. Please inform the reasons for collecting such information,

(iii) Please inform what is the monitoring mechanism in place for example what will happen if complaint filed thru this app remains unattended

(iv)  Please inform reasons for not including complaints of encroachment on footpath into this mobile app?

 

 

UTTIPEC

 

Letter No. SKG/UTTIPEC/025 was issued on 19 Mar 2017 thru mail to dirut...@dda.org.in, uttipe...@gmail.com, uttipec...@gmail.com,jdplgutt...@nic.in and also by speed post. However the speed post was returned undelivered stating that there is no Director UTTIPEC, earlier also there have been instances where letters sent to UTTIPEC at 2nd Floor, Vikas Minar, New Delhi- 110002 have been returned. In this regard please inform 

(i) The latest status of this letter sent via e-mail

(ii) Detailed factual reasons as to why letters sent to UTTIPEC are returned undelivered.

 

Telephone Number

011-24631390

Email Id

sro...@dda.org.in

 

 

Purshotam Behl

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Apr 10, 2017, 5:20:44 AM4/10/17
to dwarka-r...@googlegroups.com
Sir,
 But DDA 311 is asking for the post in DDA and office email ?
Purshotam Behl
9811113809

On Sat, Apr 1, 2017 at 8:04 AM, Anil Nayal <anil...@gmail.com> wrote:

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Thanks & Regards,


PURSHOTAM BEHL
9811113809

Anil Nayal

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May 7, 2017, 10:04:01 AM5/7/17
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Dear Residents,
I feel happy to share with u all that DDA has just started action on my complaint through #DDA App 311#. I lodged the complaint in 1st week of Feb.2017 regarding cleaning & repair of Storm Water Drain. Continue follow up of 3 months finally DDA officials took action & work has started. The main credit goes to my 1st Smart Phone which I bought during November 2016.
I request the Residents pls lodge the complaint through this App. If u find any thing wrong pertaining to DDA services. Take a picture of the site & Lodge the complaint through this App.
Latest pictures (both old & new) of the site is attached herewith for your information.
Thanks
Anil Nayal

On 01-Apr-2017 8:04 am, "Anil Nayal" <anil...@gmail.com> wrote:

REJIMON C K

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May 7, 2017, 10:10:36 AM5/7/17
to dwarka-r...@googlegroups.com, dirsystem, DDA Grievance Head
Anil
Good u got success

I had posted dozen Complainant on potholes , drain cover, park lights

They removed all Complainants

It's private company app no official order seems


Your complain has been registered.
Complain # - 201704528 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704529 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704530 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704531 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704532 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704533 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704534 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704535 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201704536 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.
Your complain has been registered.
Complain # - 201705551 
Your complain will be assigned to an officer. 
Thank you, 
Team DDA-311.


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Anil Nayal

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May 7, 2017, 10:18:27 AM5/7/17
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Anil Nayal

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May 7, 2017, 10:18:27 AM5/7/17
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On 07-May-2017 7:33 pm, "Anil Nayal" <anil...@gmail.com> wrote:

Sanjeev Goyal

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May 7, 2017, 12:04:05 PM5/7/17
to dwarka-residents
Most of the complaint categories have been removed from the app. Now it taken only issues pertaining to housing.

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REJIMON C K

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May 7, 2017, 9:50:07 PM5/7/17
to dirsystem, DDA Grievance Head, dwarka-r...@googlegroups.com
See in contrast list of SMS confirmation (11) only one Complainant. Where rest all vanished?



Screenshot_2017-05-08-07-16-43-168_com.everythingcivic.dda.png

Sanjeev Goyal

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May 23, 2017, 11:58:38 AM5/23/17
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Reply received this is official. But lethargic till date no complaint resolved.

20170523_212654.jpg

REJIMON C K

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May 24, 2017, 8:48:13 AM5/24/17
to DWARKA FORUM, civic...@gmail.com, dirsystem, in...@everythingcivic.com, dsdd...@gov.in, MuD Smart City
Yes, even Director system in another reply confirming this is DDA App. While its PRIVATE one not GOVT owned.

Similar one with NDMC 311 and Smartcity 311 also run by this company.

But if you search on google Play it show as some PRIVATE company (Civic Solutions Pvt. Ltd.) .

its from GUJARAT ..

I think it a CALCULATED move, with SMARTICTY market CAPTURING using their INFLUENTIAL  contacts in Delhi, Ministry of Urban etc.

SOLUTION is not what this APP offering and we all know DDA.. If the complaint are deleted in this fashion and NO ACCOUNTABILITY then what about the DATA Protection or Privacy.




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