Reg: Location update on Google.

[Sanjeev Goyal]

DARPG/E/2025/0001540

Concerned Department: Reserve Bank of India



There are more than 1.50 lakh bank branches in our country, mostly operating on

rental model. So change of address of a bank branch is very common. Every single

branch would easily handle a few thousand customers. So it becomes
imperative for

bank to update the location on google map. I have noticed that with
every change the

banks are not upgrading new location on google map leading to customer

inconvenience. Wasting time fuel on roads in just locating the address is highly

undesirable. This is a simple step and both private as well as public
sector bank have

equally failed to adhere to this basic activity. It is, therefore,
requested that appropriate

direction may please be issued to banks in this regard.