Exceediance · The Pattern Breaker | ||
The meeting had eleven people in it. Nobody owned the decision. | ||
Amina ran the weekly status call for a national billing-system rollout. Every week, the same slide came back: "On Track, Minor Risks." Every week, the go-live date quietly moved. She wasn't hiding anything. She just kept asking the same question — "are we on track?" — and getting the same answer, because it was the only question anyone had trained her to ask. It took a new PMO lead, brought in for the last stretch, to change the question. Not "are we on track," but "who is accountable for the data migration sign-off, and what evidence have they seen?" Silence. Nobody could answer. The sign-off owner had been assumed, never assigned. That one question surfaced in an afternoon what six weeks of status decks had buried: a root cause, not a symptom. | ||
Most consulting and project work doesn't fail from lack of effort. It fails from asking the same questions everyone else asks, and stopping there. | ||
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| Junaid Tahir |
| Founder, Exceediance | Author |
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