Story - The Receptionist Job

[Junaid Tahir]

Junaid Tahir

A friend of mine, CEO of a medium size company, says that in order to have a deep understanding of the work at all levels of the company he tries to work in all domains in the company. This gives him insight of the tasks being done, associated complications, challenges and wisdom to resolve issues and optimise processes. He was telling me that the job of their receptionist is quite tough as it involves a lot of patience. Some weeks back he sat at the reception and received the calls from one of their clients. Assuming that their call is being attended by the receptionist the customers talked as if they were talking to their servant. They were using harsh, rude or indecent words because of the faults related to the company products. However, as soon as he introduced himself as the CEO of the company, the tone of the caller changed immediately.

While I listened to this story, I pondered that we all do the same thing in life. Our speaking tone is based on the social, professional or economical status of the person we are talking to. Which simply means that we don't treat people fairly and equally. We have a different way of communication for different people. 

This reminds me of another story: Once a protocol officer asked a lady on how she would greet the Queen of Holland when the Queen visits their city; she said that she has only one set of manners and she uses it all the time and does not want to learn a special protocol to meet and greet the Queen.  

So the bottom line is that we should have one set of ethical manners for all. We should be kind, humble and loving equally regardless of the social and educational background, regardless of the current economical and professional post. Humanity deserves equality and all of us should endeavor for the same.  

I wrote a similar article earlier about judging people fairly. I believe that if we avoid being judgmental, we will start behaving fairly with all people. Remember, Judging people is a theoretical thing and won't have an external effect until you start showing this to others by treating them unfairly. That means Judging is more of an observatory and thought process stuff whereas treating people is the behavioural and practical thing. Judging wrongly pollutes your brain and treating wrongly pollutes society hence both should be avoided.

So treat the rich and the poor, the attractive and the unattractive, educated, non-educated and less educated all the same, because each one is the creation of God Himself. Each soul requires fairness. How you treat them, is a reflection of what kind of a person you are !

Junaid Tahir  

Blogger, Editor, Web Dev Enthusiast 

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