File Upload Error, No logs

[Stephen Michaels]

We're having issues uploading files to our DSpace 9.3 instance on Ubuntu 24.04.4 LTS.

I can upload a file and the browser responds with a 201 response, but the interface says "Upload failed". The only error that's being logged anywhere is in Tomcat's localhost_access_log file, where I can see a 500 response on the PATCH request. The other usual suspects are empty of errors.

Where else should I be looking for the problem? 

[Stephen Michaels]

The other thing I'm (not) seeing is that the dspace.log file doesn't exist. The setup seems fine, just no file.

I do have the dspace-cli.log.

[Kevon Muhoozi]

Hello Stephen,
Was the first issue solved?

Also, DSpace logs depend on your backend configuration.
If you used Tomcat 10, then the logs are generated through catalina, but also if it is a systemd setup, you can tail the systemd logs from your file setup.

Kind regards, 
Kevon

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[Stephen Michaels]

The major (first) problem wasn't solved by setting the LimitRequestBody to unlimited (0) in Apache.

I'm wondering if this could be a directory permissions issue, or if something has changed and I'm trying to upload to a non-existent directory.

Steve Michaels, MDiv, MLIS

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[Kevon Muhoozi]

Hello Stephen,
Ok since it was not solved, you may need to first tail the apache2 logs live and try uploading, then capture the error logged by Apache; that will be a starting point.
But also check the permissions on the logs folder in the DSpace backend at /dspace.
Also in the dspace.cf and local.cf verify whether the file upload limit is set.

All the best,
Kevon

[Stephen Michaels]

The problem is that the OS is Ubuntu.

Once I edited the service file to allow Tomcat10 WRITE access to the appropriate directories, the problem was resolved.