Dear Zirkie van den Berg, Congratulations, your new unlimited hosting account with Elitehost has now been activated. Please read this email in full as it contains the necessary details for you to publish your website on to the internet and make use of the cPanel control panel to setup your email accounts or use other tools such as the site builder or auto-installer. Please scroll down to see the specific details of each: 1. Package Details 2. Website/Domain and Nameserver details 3. FTP (Publishing) Details 4. cPanel Control Panel Details 5. Email/Mailbox Details 6. Webmail Details 7. Technical Support Details 8. Customer Service and Feedback Details 1. Package Details: ================================================== Package: Unlimited (Local) Domain: classicmotorcycleclub.capetown Current Email Contact: zbvdb...@gmail.com Username : classicm Password : RXH1hxZXKB Server: cp52-jhb Server IP address: 164.160.91.44 2. Website/Domain and Nameserver details: ================================================== All the following website addresses will work for your domain once the necessary DNS has propagated (approximately 24 hours): Temporary Address 1: http://164.160.91.44/~classicm/ Live Address 1: http://www.classicmotorcycleclub.capetown Live Address 2: www.classicmotorcycleclub.capetown Live Address 3: classicmotorcycleclub.capetown Note: some scripts and installed software might not function/display correctly via the temporary address. The details for our nameserver/dns cluster are below, you will need this information when registering or updating a domain with an external registrar. Primary DNS: ns3.za-dns.com Primary DNS IP: 196.2.147.183 DNS Server Location: Johannesburg, South Africa Secondary DNS: ns5.za-dns.com Secondary DNS IP: 216.18.193.151 DNS Server Location: Los Angeles, USA 3. FTP (Publishing) Details ================================================== FTP Host: www.classicmotorcycleclub.capetown or 164.160.91.44 FTP Port: 21 Username : classicm Password : RXH1hxZXKB Please ensure that your home page is named index.html, index.htm or index.php (all small letters). This will supercede the existing elitehost.php 'coming soon'. Please do not delete any of the existing folders in your FTP account or change any permissions as it can break your email and control panel functions. If you are publishing using any FTP client then follow these instructions: 1. Login to your FTP account using the details above 2. Go into (i.e. double click) the “public_html” directory 3. Transfer/Upload the applicable website files into this directory cPanel FTP Video Tutorials 4. Control Panel (cPanel) Login Details: ================================================== Go to URL: http://classicmotorcycleclub.capetown/cpanel Username: classicm Password : RXH1hxZXKB You can access cPanel at any time in order to perform the following tasks: - create/edit email addresses - setup databases - view your website statistics - access sitebuilder (under Software) - access the auto-installer for software such as WordPress, Joomla, OSCommerce etc and other advanced features such as: - reviewing error logs to locate broken links and other problems relating to any internal server errors caused by incorrect permissions. - generate ssl certificate signing request (csr) - create backups Please note that your domain may take 24 - 48 hours to appear online due to propagation time. You can access your cPanel immediately by clicking on the following link: http://164.160.91.44:2082/login/?user=classicm&pass=RXH1hxZXKB You can also use cPanel over secure (ssl) connection: https://cp52-jhb.za-dns.com:2083 If you cannot access port 2082 because of a work proxy etc you can use http://cpanel.classicmotorcycleclub.capetown - certain features might not function correctly though, but you'll be able to setup mail accounts and view stats. cPanel Video Tutorials 5. Email/Mailbox Details: ================================================== You can setup new email addresses (mail boxes) or forwarders in your Control Panel (cPanel). Please login using the login details found in the section above. Once you have logged in click "Mail Accounts" under the Mail section of cPanel. You can view the video tutorial "How to create a POP email account in cPanel" under the "cPanel x3 end-user" section of our video tutorials. Our Unlimited hosting allows for an unlimited number of email addresses to be created, each email address allows for unlimited storage. Once you have setup new email addresses you can send and retreive email with a mail client/program or mobile service of your choice. Please use the details below: Incoming Mail Server/host (POP3/IMAP): mail.classicmotorcycleclub.capetown Port: 110 for POP3 and 143 for IMAP Outgoing Mail Server/host (SMTP): mail.classicmotorcycleclub.capetown Port: 26 Username: full email address ie. myn...@classicmotorcycleclub.capetown (it must be your full email address including the domain name.) Password: the password you entered in cPanel when creating the email account. Note: we do run an outgoing mail server on standard port 25, but we highly recommend using the mailserver on port 26 or 587 as this eliminates most filtering done by ISPs. We recommend using IMAP to receive emails as this will sync your client between our servers, allowing you to access your emails via webmail and storage a copy of each email on our servers. If you do not remember your mailbox password then you can reset it in cPanel. Please note that we do not allow any form of spam to be sent via our servers. Abusers will be suspended. 6. Webmail Details: ================================================== Your emails can also be viewed and sent online directly via your webmail facility that you are provided with. To use the access the webmail facility please use the following details: URL: http://classicmotorcycleclub.capetown/webmail/ Username: full email address ie. myn...@classicmotorcycleclub.capetown (it must be your full email address including the domain name.) Password: the password you entered in cPanel when creating the email account. We recommend using the RoundCube interface, as this is the most user-friendly and modern. If you do not remember your password then you can reset it in cPanel. You can also use webmail over secure (ssl) connection: https://cp52-jhb.za-dns.com:2096 If you cannot access port 2095 because of a work proxy etc you can use http://webmail.classicmotorcycleclub.capetown 7. Technical Support Details: ================================================== If you require assistance with any aspects of your hosting then please feel free to submit a ticket to the "Technical Support" department. Please submit a ticket for any technical support. Go to: https://my.elitehost.co.za/submitticket.php You can view any updates to a ticket. Go to: https://my.elitehost.co.za/supporttickets.php Please help us improve efficiency by using an appropriate and descriptive subject when submitting a ticket. You can also email help...@elitehost.co.za or use our live chat function on our website. Live chat is generally available during business hours and should only used for very basic questions. View over 100 video tutorials on how to use cPanel, Softaculous, FTP, Mail and more on your hosting account. http://my.elitehost.co.za/tutorials.php If you ever get blocked by our server firewall then you can unblock yourself here - https://my.elitehost.co.za/firewall.php If you require any further information, please feel free to reply back to this email. 8. Customer Service and Feedback Details: ================================================== At Elitehost we strive to offer outstanding customer support. If at anytime you feel that our technical support has not been up to standard then please email manag...@elitehost.co.za We also value your input, as we always looking for new ideas. Please let us know if you have any by emailing manag...@elitehost.co.za Twitter: https://twitter.com/elitehostcoza Facebook: https://www.facebook.com/elitehost Enjoy the unlimited freedom! Elitehost help...@elitehost.co.za |