Corporate Sales, Consumer Sales, Corporate Customer Care, Sales Support Positions
Fahad Jamil
As you have experience in this industry, I would appreciate it if you could refer candidates to me for the following position(s)
(Job Description is attached below).
Thank you for your time. I look forward to hearing from you.
fa...@careerpakistan.org
1. We are looking for candidates for two positions at a Telecom Multinational company
Company Sector: Telecom
Position Title: Senior Manager Corporate Sales and Manager Corporate Sales
Position Location: Lahore
Salary:
Essential Requirements:
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2. We are looking for candidates for the position of Sales Support Executive at a Multinational Telecom Company.
Position Title: Sales Support Executive
Company Sector: Telecom
Company Type: Multinational Company
Location: Lahore, Karachi (Note: There are two positions -- one in each city)
Salary: 50K to 60K
Contract duration -- one year (with possibility of extension)
Essential Requirements:
-- About 1.5 to 3 years total work experience
-- Telecom/Electrical or related Engineering Degree (Note: NOT computer science degree)
-- MBA degree from prestigious university (LUMS/IBA Karachi or foreign prestigious university) OR work experience at prestigious organization (multinational or similar prestigious company)
Other requirements:
-- Energetic/Polished personality; excellent interpersonal communication skills
Scope of work:
-- This position is the bridge between the technical and commercial teams of the company
-- Based on interaction with corporate customers: Role is to explain/clarify commercial points to the technical team of the company, and to explain/clarify technical points to the commercial team of the company.
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Position Title: Senior Manager (SM) Corporate Sales, Key Account Manager (KAM), Key Account Executive (KAE)
Company Sector: Telecom
Company Type: Multinational Company
Location: Islamabad, Lahore, Karachi (Note: There are three positions in each city -- thus, in total nine positions)
Salary: Senior Manager: 125K to 150K; Key Account Manager: 50K to 70K; Key Account Executive: 30K to 45K
Essential Requirements:
-- Experience for positions -- Senior Manager: About 5 to 8 years; Key Account Manager: About 3 to 5 years; Key Account Executive: About 1 to 3 years
-- Recent experience of working in ISP (Internet Service Provider) companies, OR Telecom Companies (Telecom Vendor, or Telecom Operator, or Telecom Wi-Max companies), OR prestigious IT companies
-- Individual should have Recent experience of selling customized (tailor-made) technical solutions to companies
OR should have Telecom/Electrical/IT -- or related Degree
-- Recent experience related to corporate selling (NOT consumer selling)
Other requirements:
-- Energetic/Polished personality; excellent interpersonal communication skills
Scope of work:
-- All positions are involved with sales of technical solutions to companies
-- Positions require designing and selling technical solutions to each company -- based on unique needs of each company
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Company Sector: Telecom
Position Title: Senior Manager (Regional Sales Manager)
Position Location: Hyderabad, Sahiwal, Quetta (There is one position in each city -- thus, total 3 positions)
Company Type: Large Telecom Company
Salary: 150K to 300K -- may vary
Essential Requirements:
-- Recent experience of working in Telecom Cell Phone Companies or Telecom Wi-Max Companies or ISP (Internet Service Provider) Companies
-- Experience of working as Senior Manager or Manager (or similar role of Consumer Sales -- NOT Corporate Sales)
-- Recent experience in Hyderabad or Sahiwal or Quetta preferred
Main Responsibilities:
Be responsible for meeting the monthly regional sales targets
Focus on improving processes for increased efficiency and productivity of the region
Monitor the operations of both direct and indirect sales channels of the region
Monitor product distribution and visibility in the region
Ensure implementation of sales and distribution strategies in the region
Channelize feedback from the region to the management for resolution of issues
Develop team KPIs and ensure team motivation to meet them
Mark any untapped markets in the region and discuss with management to reach out to them
Essential Skills:
Communication Skills
Analytical ability
Leadership ability
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Position Title: Regional Manager Corporate Customer Care
Position Rank: Senior Manager
Company Type: Large Telecom Multinational Company
Position Location: Karachi
Salary: Up to 320K
Essential Requirement:
-- Currently at Senior Manager or Manager level
-- Recent experience in Corporate Customer Care OR Sales -- OR Both (preferred)
is measured as per KPIs defined in the brand Charter.
-- Ensure equal distribution of accounts amongst Team Leaders
-- Oversee equitable number of subscriptions/Equitable distribution of revenue
-- Ensure that correct data for each of the assigned accounts is
entered/ maintained in CRM/ Other assigned systems with the Point Of
Contact for each account
-- Assign targets for and guidance to Team Leaders, CAMs & CASs
according to laid down criteria
-- Ensure accounts maintain their required level of revenue
-- Recommend upgrade and downgrade of accounts on the basis of revenue
as per the guidelines given in the charter
-- Monitor visits and calls to each account as defined in the charter
-- Ensure that accounts tagged to the team are retained per defined
KPIs & recommend retention offers where required
-- Ensure customers’ satisfaction with the CAMs/ CASs and with company
is maintained/ improved
-- Coordinate with other departments and back-office teams for
execution of teams’ tasks and achievement of desired results
-- Visit high end accounts of the region and maintain a healthy
relationship with the top executives
-- Ensure achievement of defined recovery targets and recovery of any
outstanding amounts through CAMs/ CASs where needed
-- Ensure that the region achieves the new post-paid & blackberry
sales targets along with payments
-- Ensure maintenance of replacement blackberry sets and provision to
customers in case of repairs against warranties
-- Oversee recovery of charges against repair of Blackberry handhelds
from the customers
-- Develop and groom team members to increase efficiency and their
career progression/ Develop at least one back up in the team
The ideal candidate should:
-- Hold a Master’s degree preferably in Business Administration
-- Have minimum five years of Customer Care experience
Essential Skills
- Customer focus / Relationship Management
- Sound interpersonal skills
- Excellent written and verbal communication skills
- Sound coordination and follow up skills
- Proficiency in operating MS Office suite
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6. We are looking for candidates for the GM Corporate Sales position at a Multinational Telecom Company.
Position Title: GM Corporate Sales
Company Sector: Telecom
Company Type: Multinational Company
Location: Islamabad
Salary: 235K to 290K (including car allowance)
Essential Requirements:
-- About 10 to 12 years (or more) experience
-- Recent experience of working in ISP (Internet Service Provider) companies, OR Telecom Companies (Telecom Vendor, or Telecom Operator, or Telecom Wi-Max companies), OR prestigious IT companies
-- Individual should have Recent experience of selling customized (tailor-made) technical solutions to companies
-- Recent experience related to corporate selling (NOT consumer selling)
Other requirements:
-- Energetic/Polished personality; excellent interpersonal communication skills
Scope of work:
-- Position require designing and selling technical solutions to each company -- based on unique needs of each company
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7. We are looking for candidates for the position of Regional Sales
Manager for a large Telecom Multinational company.
Company Sector: Telecom
Position Title: Regional Sales Manager
Position Location: Lahore
Salary: 162.5K to 202.5K (This figure includes a 27.5K car allowance)
Additional benefits include:
Fuel 150 liters + Cell allowance 2.5K + OPD + Healthcare for family
and parents + Group life insurance of Rs 3 Million + gratuity benefit
+ 2 to 3 salary bonus per year
Essential Requirements:
-- Recent experience in Lahore
-- Recent experience of working in Telecom Cell Phone Companies or
Telecom Wi-Max Companies
-- Experience of working as Regional Sales Manager (or similar role of
consumer sales -- NOT corporate sales)
Other Required/Preferred:
-- Experience working with Distributors
-- Pure Sales Experience required (Work for this position involves
SME/Residential sales)
Job Summary:
-- He/she is responsible for the direction and management of all sales
and business development operations, including market competitiveness,
pricing, compensation, and distribution and channel strategy.
-- This position may include responsibility for business development.
-- The RSM will drive the company’s achievement of its customer
acquisition and revenue goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
-- Conduct residential & small business consultations to win new clients
-- Maintain client contact/Quality control visits
-- Manage and implement creative marketing to expand client base
-- Handling all issues pertaining to the operation and success of the business.
-- Establishing excellent relationships with mutually beneficial
parties and vendors.
-- Driving the business forward and winning business.
-- Responsible for the coaching, development and management of the
team to ensure that the negotiators deliver against targets.
-- Responsibility for the recruitment, training and motivation of all
members of staff.
-- Setting and monitoring targets.
MAJOR ACCOUNTABILITIES
-- Delivering on sales volume & value objectives
-- Productivity for each alliance (assigned) targets
QUALIFICATIONS
-- To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
-- Bachelor’s degree (B.A.) Business & relevant technical degree from
four-year college or university; and/or 3 or more years related
experience and/or training; or equivalent combination of education and
experience.
SKILLS
-- Excellent communications & presentation skills in English & Urdu
-- Tactful, Excellent team player and a Go Getter. Should be fast tracked
CERTIFICATES, LICENSES, REGISTRATIONS
Maintains a valid Drivers License.
LANGUAGE SKILLS
-- Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations.
-- Ability to write reports, business correspondence, and procedure manuals.
-- Ability to effectively present information and respond to questions
from groups of managers, employees, customers, and the general public.
MATHEMATICAL SKILLS
-- Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area, circumference,
and volume
-- Ability to work with mathematical concepts such as probability and
statistical inference.
-- Ability to apply concepts such as fractions, percentages, ratios,
and proportions to practical situations.
REASONING ABILITY
-- Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists.
-- Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
--Ability to define problems, collect data, establish facts, and draw
valid conclusions.
-- Ability to interpret an extensive variety of technical instructions
in mathematical or diagram form and deal with several abstract and
concrete variables.
SUPERVISION RECEIVED
-- Works under the broad policy guidance and direction of the Head
Sales subject to any specific direction or indirect supervision by
Chief Executive Officer.
RESPONSIBILITY FOR INTERNAL & EXTERNAL CONTACT
-- Daily contact requiring courtesy, discretion, and sound judgment.
TOOLS AND EQUIPMENT USED
-- Laptop including crystal software, spreadsheet and word processing software.
PHYSICAL DEMANDS
-- The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential function
-- While performing the duties of this job, the employee is regularly
required to stand; walk; sit; use hands to finger, handle, or feel;
reach with hands and arms; and talk or hear. Specific vision abilities
required by this job include close vision, color vision, and ability
to adjust focus.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITION
-- The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions.
-- The noise level in the work environment is usually moderately quiet.
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