Ordering parts for a 35 year old Beneteau in the US

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A Grain of Sand

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Mar 23, 2026, 5:55:12 PM (9 days ago) Mar 23
to Benetea...@googlegroups.com
Hi all,

I have owned a 1990 First 32s5 for 25 years.

In a recent survey the surveyor indicates mild pitting on the aluminum steering quadrant; insurance company demand it be inspected; then the boat yard suggests relacing it.  

Many, many, many years ago we used to talk to Ward Richardson at Beneteau US for parts.  Is Ward still in this capacity?  Or is someone taking his place?

The official Beneteau website shows to contact dealer.  Is this the route you go through these days?

Thanks in advance

~Robert
S/V Kindred Spirits, Berkeley CA


JoeT

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Mar 24, 2026, 1:14:40 PM (8 days ago) Mar 24
to Beneteau Owners
A few years back (2-3?) Bene closed their online parts ordering to customers. They changed it where you have to order through a dealer instead. What some of us are doing is finding a dealer to work with and they can issue you login to the parts ordering system (like the old one) except the orders are actually passing through the dealer even though it looks kinof like you are ordering direct. The dealer then contacts you for payment.

I use Clarks Landing in Shady Side, MD, and talk to Doug Flanagan
ClarksLanding.com

Joe T.
'06 B343
Regina del Seni

Ben Campbell

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Mar 24, 2026, 2:39:36 PM (8 days ago) Mar 24
to benetea...@googlegroups.com
Are dealers limited to territories? I’ve had mixed results with the nearest one to me, and wonder if I can dealer shop.

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JoeT

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Mar 24, 2026, 4:20:51 PM (8 days ago) Mar 24
to Beneteau Owners
Ben,

As far as I can tell there is no geograpic boundarys, at least in the U.S. I'm in Texas but my orders go through Maryland. The orders ship direct to me from Beneteau anyway, just a paperwork thing.
I tried to go through a (the only one) Texas dealer and could never get a return phone call. Clarks Landing responded right away.

Joe T.
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