No action on complaint

[Harsh Goswami]

Dear Rizwan,

Hope you are doing well!

This is regarding one of the complaint which is still written in your complaints register of maintenance from one week and there is no one in your team who is tracking these complaints on regular basis.I have a doubt on your leadership.

In my parking number 130 of C4 506 flat number there is a water seepage from a long time from roof of my parking which is spoiling my Car's colour resulting in rust to body of my car.Seepage water is coming with cement or colour falling on my car body.

This is really a big question mark on your way of handling the complaints of flatiers.

I hope this complaint would be resolved at the earliest.

Gratitude,

C4 resident.

[Harsh Goswami]

Any update on the same at least reply on the same.

[hemant kala]

Hi Rizwan and Bala,

Are you both in Office? As this complaint is pending from longtime and it is a serious concern if you both are just sitting there and not resolving the problem than we have to see that what action we have to take against you both

Owners cars are damaging on daily basis but you are taking this very lightly.

Plz resolve this issue as soon as possible otherwise we have to take action against you both.

Thanks & Regards,

Hemant Kala

--
Please consider the environment before you print .
 
This e-mail message, and any attachments, may contain information that is confidential and/or privileged. They are intended for the exclusive use of the addressee.
Any other person is strictly prohibited from disclosure, distribution or reproduction. No waiver whatsoever is intended by sending this e-mail.
If you receive this e-mail in error please immediately inform the sender by return e-mail and delete this e-mail message along with all the attachments and destroy all copies.
---
You received this message because you are subscribed to the Google Groups "BCR-Tower-C4" group.
To unsubscribe from this group and stop receiving emails from it, send an email to BCR-Tower-C4...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/BCR-Tower-C4/CAOnGsO47RiG%3Dg5RwvbW72dfqPQCqOOpdfFB%3DPaBSJ_Jxt%2BRw2Q%40mail.gmail.com.

[ems recharge]

Dear sir,

 

 

         Work is under progress, will complete  the task at today by EOD.

 

 

Balaji Venkataraman | Maintenance
BCC Infrastructures Pvt. Ltd.
Phone                         : +91-8588883716
Head Office              : B-14, Vivek Vihar, Phase-1, Delhi-110095
Corporate Office    : B-1,Surya Nagar Ghaziabad
Site Office                 : Bharat City, Indraprastha Yojna, Ghaziabad

                        

[Harsh Goswami]

Bala why you are making false commitment still leakage is there.

Now I will park my car in any parking or will park anywhere in covered parking and you will be responsible for that.Today I am meeting Rajesh and Bharat to highlight this issue.

To view this discussion on the web visit https://groups.google.com/d/msgid/BCR-Tower-C4/001801d7a475%24c3b3fa40%244b1beec0%24%40bccinfra.com.

[hemant kala]

Rizwan,

As you are the senior person in Maintenance,can you tell me what are your responsibility,If your customer is raising complaint again and again what should you do in that scenario.

He is not getting any response from your end.

Does we have to take serious action in that Matter.

Resolve this ASAP.

Thanks & Regards,

Hemant Kala

[Harsh Goswami]

Balaji as per our last meeting yesterday this has to be completed today.

What is the status???

On Wed, 8 Sep 2021, 11:22 ems recharge, <emsre...@bccinfra.com> wrote:

To view this discussion on the web visit https://groups.google.com/d/msgid/BCR-Tower-C4/001801d7a475%24c3b3fa40%244b1beec0%24%40bccinfra.com.