UNC School of Medicine is Hiring Sr AV Tech
James Saltzman
As part of Academic Technology Services, this position serves as the senior technical resource for AV Systems Operations and leads the AV Systems Team. The AV Systems Lead performs weekly resourcing of operations staff availability. This role provides high level technical support for School of Medicine systems and people related to a variety of AV and multimedia systems. They manage large AV and software projects that can be either internal or customer facing. This role handles Tier II & III technical issues in conjunction with AV engineering and product vendors. This position does research, development, and reporting on AV systems, programming, and support. This position manages support for the Dean’s Office and other high level, high impact, technical events and unexpected service requests. In-Scope systems include, classroom computers, interactive classroom and conference room systems, audio DSP programming, network configuration, and NAV AVOIP configurations/routing. They are also responsible for managing and supporting systems related to video conferencing and collaboration, digital signage, and live event streaming.
*Tier I (Basic tech support and front-line service), Tier II (In depth technical support and solution resolutions) and Tier III (Expert analysis and in-depth technical system support