Let's Debrief:
Library Incident Support Tools for Frontline Staff
Online Learning from the Public Library Association
October 8, 2025, 1:00–2:00 p.m. Central
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As public libraries experience increasingly complex social issues, frontline staff are confronted with challenging situations on a daily basis—and
it is no longer enough to expect them to simply “shake it off.” Systematic supports such as employee and family assistance programs (EFAPs) and employee wellness programs can help with ongoing concerns, but immediate support is crucial and can be harder to
access or provide. Debriefing can provide a timely and flexible intervention that helps library workers walk each other through the immediate impact of any incident.
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Join
this webinar to:
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Understand the debriefing process, what it can (and can’t) accomplish, when it can be utilized, and how it can benefit frontline library staff, library leadership, and library patrons;
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Explore ways to leverage partnerships and community resources to create tools to support library staff; and
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Replicate this framework to implement debriefing processes for your staff.
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Cost: $57.85 (PLA member); $80.10 (ALA member);
$89 (nonmember)
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