Options for retirement home?

[ayoung]

Good morning, everyone,

I'm looking into what options a retirement home may have for bringing large print books for their residents. So far I have,

1. Individual cards for residents (which could be impossible due to not having current ID anymore).

2. Institution card for the home as a whole (which I'm not sure they'll go for if they're fiscally on the hook for lost books). 

3. "Deposit collection"/uncatalogued/honor books (which are extremely limited in quantity).

Is there another option out there for bringing large print to these folks? If I can't sign individuals up for a card because they just don't have ID anymore, and the home doesn't want to sign up for an institution card, and I've only got a handful of decent quality uncatalogued books....am I out of options?

Currently reading:

[Mary Beth Adams]

Who makes your policies about issuing cards? We actually don’t ask our Home Delivery patrons for a photo id. We know where they live and have a phone number for them. If a book is lost, we can contact the activity director or residential director for assistance. The facility has the patrons sign something that says that the facility can know what books they have checked out, so we’re not violating their privacy. Home Delivery is a little different from a lobby stop, but I would think the rules could still apply.

 

I think the solution is to create a special category of user in your system and not require a photo ID for them. In our system, we have different categories (Adult User with Internet, Adult User without Internet, Adult User Computer Use Only, Outreach). The Outreach category is for our Home Delivery patrons. We also have their checkout time for a longer stretch (1 year, which is probably too long, compared to 3 weeks). However, the reasoning behind that is so that they’re never worried if they’re in the hospital or a rehab facility that they’re going to get charges for being long overdue.

 

Mary Beth Adams (she, her)

Community Engagement Librarian

Alamance County Public Libraries

(336) 570-6981

 

From: abos-o...@googlegroups.com <abos-o...@googlegroups.com> On Behalf Of ayoung
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Subject: [EXTERNAL] [ABOS-Outreach] Options for retirement home?

 

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[Jacob B]

Because you mentioned Large Print specifically, you might benefit from working with the Georgia Talking Book Library: https://gls.georgialibraries.org/

If you are unable to make individual accounts without ID due to your system rules, perhaps it will be possible to share the applications of the Talking Book Library with the residents and staff. Any Library staff or facility staff may be a certifying authority, as I understand it, and the Talking Book Library doesn't need ID for their accounts. 

Even if you are able to make individual accounts for residents, the talking book library will have a different selection of large print and can act as a secondary library to your system.

Jacob Browne

Jefferson County Public Library, CO

[Sam Woolhiser]

Does your library have a limited access card where they can check out up to two materials without photo id? If not, that may be a good option for your library to consider, because we go to so many places where people don't bring their ids (I personally don't think ids should be required but I know we have to follow policy), we have the limited access card as an option. Patrons can always bring their id in whenever and upgrade for more checkouts. 

Sam Woolhiser

She/Her/Hers

Outreach Librarian

Catawba County Library System

115 W C St, Newton, NC 28658

Office 828.465.9489

CatawbaCountyNC.gov/Library

[Sheri Miklaski]

Ditto what Mary Beth said. Why require a photo ID when you are going to them, especially in a retirement home? If your admin allows it, see if you can get a waiver to have folks be able to sign up with knowing their room number and hopefully their phone number and/or email. We often sign up folks who don’t know any of those things and then go to the desk or the activity director to at least get the room number.

 

Good luck!

 

Be well,

 

Sheri Miklaski

Community Outreach Librarian

Georgetown Public Library

512-819-3106

TALL Texans Class of 2021

 

“The only thing that you absolutely have to know, is the location of the library.”
― Albert Einstein

 

From: abos-o...@googlegroups.com <abos-o...@googlegroups.com> On Behalf Of Mary Beth Adams
Sent: Tuesday, May 28, 2024 10:33 AM
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Subject: RE: [EXTERNAL] [ABOS-Outreach] Options for retirement home?

 

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[Megan Lowery]

We also have different categories in our ILS system including Resident, Limited, Organization, etc.  Patrons without an ID or confirmed address would get a Limited card meaning that they could only checkout 5 items instead of our Resident, 50 item limit.  But similar to Mary Beth, we don’t necessarily require an ID when someone is living at a facility as we know where they live, and they are confirmed as residents.  We also have MOUs with all of our lobby stop facilities.  We do still ask for phone number or email but at the higher level of care facilities, residents don’t have individual phone numbers, so we use the facility number.  We also ask residents about permissions for sharing their account information with site staff, especially when working with nursing homes and high care sites, including memory care facilities.  We check out items directly to the patron as much as possible, but we also have some organization accounts with sites. 

 

 

Megan Lowery

 

Mobile Services Supervisor

High Plains Library District

2650 W. 29^th Street, Greeley, CO  80631

mlo...@highplains.us

Cell: 970-302-6367

 

 

 

 

From: abos-o...@googlegroups.com <abos-o...@googlegroups.com> On Behalf Of Mary Beth Adams
Sent: Tuesday, May 28, 2024 9:33 AM
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To view this discussion on the web visit https://groups.google.com/d/msgid/ABOS-Outreach/a4f3e2c67c8648e4b1cc716e36b3497d%40alamancelibraries.org.

[Anne Rhodes]

We don’t require an ID from residents in nursing homes and assisted living centers. If the activity director verifies that the person is a resident, we accept that as their "ID." 

:

Anne C Rhodes

Outreach Services Coordinator

Mansfield/Richland County Public Library 

419-522-3001

 “It is better to lose a book than to lose a reader" S.R. Ranganathan

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