Error with Email Verification for 511 API Token Request Resolved

[Mengjie Han]

Hello, 

We received feedback from multiple users recently that they encountered errors when clicking the link in the verification email for token request. We have been investigating the issue and were able to identify the cause and provide a fix. If you experience the same issue, please try the link again it should work now. Please let us know if you have additional questions. Thank you very much for your patience. 

Best, 

Mengjie 

[Mengjie Han]

We found this issue to be intermittent despite a previous fix and has affected multiple users so far. We have a temporary solution in place on a weekly basis, and we are also actively revisiting the cause and working on a solution as early as we can. If you experienced the issue, please try the link at another time and let us know if it still doesn't work. We are very sorry for the inconvenience and thank you all for your patience.