Hi everybody,
This is indeed a concern for us (Transit App) since we are displaying inaccurate information to the riders.
We consume the 511 regional feed in order to display real time vehicle positions and trip updates:
These erroneous timestamps are annoying for the riders since they will not have accurate information of where the vehicles are.
In the app, we display the age of the vehicle location (as now - timestamp) and, given this error in the feed, the users will see the wrong age.
This particular example is for Petaluma transit which, according to the analysis above, has a possible error of 2.5 min. In this case, the rider will think the vehicles were there ~30 seconds ago while in reality they were there 3 minutes ago.
It is true that the predictions should give them the information of when the bus is coming to their stop but, according to the feedback we receive, we know for certain that many people rely more on the vehicle locations than on the predictions to plan their trips.
Related to this point, we ignore if the erroneous timestamps have an impact on the quality of the predictions that the 511 feed is producing.
As a final note to confirm the behaviour expressed in the message above, we constantly measure different stats of the vehicle positions feeds that we consume and, if we take the vehicles of a particular agency from the 511 feed, we notice that they all update at unison with the same timestamp.
We would like to add our voice to the concern above. It would increase the quality of the data and ultimately be beneficial for riders if this issue was fixed.
Thanks for bringing this matter to this group and to the community.
Best
Juan Borreguero
Real Time Data Lead at Transit