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Welcome to the 511SFBayDeveloperResources Google Group!

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Nisar

unread,
Feb 17, 2012, 6:19:27 PM2/17/12
to 511SFBayDeveloperResources
We’re glad you’re joining us in this discussion forum. We hope all of
us in this group will benefit from active participation and
constructive opinion on various topics on traveler information as they
are related to the 511 SF Bay.

To get started, please review the Frequently Asked Questions (FAQs)
below where we describe what 511 is; what this group is; and our goals
for working together. We look forward to your questions, comments, and
ideas discussed in this group.

Q: What is 511?
A: 511 is the San Francisco Bay Area’s free phone, web, mobile, and
texting service that provides transportation information for the nine-
county San Francisco Bay Area. 511 gives up-to-the-minute information
on driving times, traffic conditions, real-time transit departures and
transit trip planning, instant carpool and vanpool referrals,
bicycling information, and more. We collect data from many sources and
make it available to developers for free. For more information, visit
http://511.org. For information on other 511 programs outside of the
San Francisco Bay Area, visit http://www.fhwa.dot.gov/trafficinfo/511.htm.

Q: What is 511SFBayDeveloperResources?
A: 511SFBayDeveloperResources is a discussion group managed by 511
staff from the Metropolitan Transportation Commission (MTC). The forum
is intended to encourage back and forth communication between
developers and MTC staff. It will allow developers to reach out to
MTC and each other with questions and feedback about 511 data,
applications, APIs, etc., and to enable developers to share ideas with
MTC about potential improvements. From time to time, MTC will publish
technical documents on upcoming developments to gather feedback from
the developer community in order to better inform our development.

Q: What kind of data does 511 provide and where do I get it?
A: 511 provides several data feeds, including real-time traffic and
transit data, for developers who'd like to create applications,
widgets, and other tools using 511 data. We also provide customizable
tools and features for use on your own website. For the current list
of data available, visit http://511.org/developer-resources.asp.

Q: What if I can’t find the data I need?
A: We’re working to release more data sets in the near future. We hope
to get feedback from developers on your most desired data. Feel free
to share your ideas in the forum.

Q: How do I use the data?
A: 511’s data is intended for users who have backgrounds in developing
applications for travelers and/or in need of traveler data for
transportation research and analyses. Each data source provides
documentation and other supporting information to enable the user to
work with the data.

Q: Will you help me with my code?
A: We will help you by making improvements to our data and
programmable services for your improved usage, and by connecting you
through this group to other developers who may be willing to help.
However, we are not able to provide technical guidance for individual
projects. If you encounter an error or issue with the data, please
submit through this group.

Q: How often are the data sets updated?
A: Real-time traffic conditions and travel time information and
transit departure data are updated constantly. Other static data for
transit services such as schedules and route configuration data is
updated as and when transit agencies make major service changes. Major
transit service providers in the SF Bay Area make service changes 3 or
4 times a year. Medium and smaller transit agencies make major service
adjustment less frequently.

Q: I’m making an app with your data. How will I find out about data
changes or API versioning?
A: When we update data, produce a new API version, or create a new
data source, we’ll alert the 511SFBayDeveloperResources group. For
updates and versioning, we’ll do our best to give you as much advance
notice as possible.

Q: How reliable are the data feeds? How does 511 maintain the data?
A: All data sources available to developers are currently used in
various 511 SF Bay dissemination tools, including 511.org website, 511
phone, 511 Mobile website, and 511 texting applications. We are
committed to maintaining reliable, accurate, and available data. If
you ever encounter an availability issue, please alert us immediately
at developer...@511.org.

Q: Is there a fee for using the data?
A: All data sources and tools are free-of-charge. We'd simply like you
to provide attribution to 511; details are provided in the agreement
for each data feed or tool.

Q: I made an app with your data. Can you promote it on 511.org?
A: Great, we can’t wait to see it! If you’d like to showcase it on
511.org, please contact us at developer...@511.org to request
placement on 511 Mobile & Apps. Make sure to follow the instructions
in the agreement for crediting 511 as the source of the data. We’re
working on creating an app gallery with options for featured placement
of apps.

Q: I’d like to help 511 test or enhance the data. Can I do that?
A: As we begin to roll out new data sources, we’ll alert the group and
ask for testers and other feedback. We look forward to your
involvement.

Q: If I encounter an issue with the 511 data and services, who should
I contact?
A: Post on this group and we'll work on the issue together.

Q: Why don’t my messages post to the group right away?
A: This is a forum for invited members only. 511 staff does not
moderate, filter, or delete messages posted by members. We will
regularly check if any message is put on hold as spam. We do not have
any control over delays in posting due to technical reasons.

cl...@skedgo.com

unread,
Feb 23, 2015, 9:51:02 PM2/23/15
to 511sfbaydevel...@googlegroups.com
Hi Nisar, 
we've been trying to email our 511 Traffic Data Feed Disseminator Agreement to developer...@511.org as instructed on http://511.org/developer-resources_traffic-data-feed.asp 
emails return undeliverable every time 
also tried TOMSs...@511.org same result
can you please advise working email to send to
Thank you
Claus
SkedGo

Nisar Ahmed

unread,
Feb 24, 2015, 2:08:37 PM2/24/15
to 511sfbaydevel...@googlegroups.com

Claus,

 

Let me check into the issue. I will get back to you soon. Sorry for the inconvenience.

 

--Nisar

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