100% Remote:: Service now Architect : East coast

[Ajit Rathore]

Hi,

Please find the job description below. Let me know if there are any questions.

 

Role:: Service now Architect

Remote role

8 Months 

 

 

• Looking for a ServiceNow Solution Architect with 9+ years of experience
• Deep experience in ServiceNow ITSM implementations and best practices, with a minimum of 5 years in a similar role.
• Solid understanding of ServiceNow architecture, data models, and modules
• Proven track record of successfully leading and contributing to ServiceNow projects and transformations.
• Understanding different project and service methodologies, such as Agile, Scrum, DevOps, and ITIL.
• High-level problem-solving skills and the ability to make decisions independently.
• Possess foundational certifications in ServiceNow administration, ServiceNow Certified System Administrator (CSA) or equivalent.
• Lead the implementation of NOW Assist AI capabilities within the ServiceNow platform, specifically on ITSM & FSM
• Experience with ServiceNow’s AI/ML suite (Predictive Intelligence, Virtual Agent, etc.).
• Integrate AI capabilities such as:
  • Generative AI in Virtual Agent
  • AI Search and Knowledge Management
  • Predictive Intelligence (Classification, Routing, Prioritization)
• Hands-on experience with NOW Assist AI or other generative AI capabilities within ServiceNow.
• Demonstrated proficiency in ServiceNow technical skills, including:
• Experience with ServiceNow integrations and API usage.
• Familiarity with MID Server configuration and manage
• Experienced with Asset Management
• Configuration and customization of forms, workflows, business rules, and UI policies.
• Scripting languages such as JavaScript and Jelly for developing and enhancing ServiceNow functionalities.
• Impeccable communication skills, with the ability to simplify complex technical issues for various stakeholders.
• High-level problem-solving skills and the ability to make decisions independently.
• Proven ability to mentor and lead junior developers within the ServiceNow environment.
• Excellent organizational skills and the ability to manage conflict, negotiate successful outcomes, and prioritize conflicting priorities."

 

 

Regards, 

 

Akki Kumar

Account Manager
Cell: +1-805 307 9333

Quantum World Technologies Inc.

4281 Katella Ave, Suite # 102 Los Alamitos, CA , 90720, USA