Okay, story time.
I was looking to convert the AMS for my X1C into the Python, which essentially uses bigger gears and directly drives the spools with an insert rather than as the AMS does with tiny rollers.
I started printing it, and decided to order the plexiglass kit from Voxel.
Man… what a nightmare.
First, I received printed PETG parts for the Python, instead of the plexiglass. Plus they didn’t send the rolls of PETG I had ordered to finish printing.
Support was nice enough and apologized for the mixup. I got a shipment notification. A few days later a big box arrived. It had one roll of PETG (I was supposed to get two), and another set of printed parts, and no plexiglass or hardware kit (all the screws, etc to assemble).
Support asked if I’d like to keep the printed parts, and offered them to me for pennies on the dollar. I told them to stuff it, they sent me the wrong stuff and I don’t have to pay for it. Just send me the hardware kit and plexiglass and don’t forget my roll of PETG. Well - PETG wasn’t in stock, fine send me some PLA
It had now been over a month since I had received the initial wrong shipment, which itself was two weeks late.
Another box arrived, it had filters and some power plugs. Unbelievable.
I did a charge back, and by this time was completely uninterested in finishing the python.
The panels arrived a few weeks later 😂