Voxel Poor quality of order shipped

[Kurt A 3d]

FYI 

Just received my first order from Voxel.

 My primary fillament suppliers are; Prusa ($$), Printed Solid (PLA good, PETG ehh and dont like new prices), Polar (PLA good), and Polymaker (TPU).  

While I did not have high expectations for the color aesthetics, the number of issues with this order way worse than I expected.  I have emailed their support and I will let you know how it comes out.

1) Instead of “Lavender Purple” and “Dark Purple” they sent me 2 spools of “Lavender Purple”

2) Their 1 pound of Silica Beads weigh INCLUDING packaging 15.3 oz  

3) Their “Grey” which shows as a light grey instead is almost a black

Kurt-A

[Kurt A 3d]

[Kurt A 3d]

On Monday, April 6, 2026 at 6:13:05 PM UTC-4 Kurt A 3d wrote:

[Alan B]

I had some issues with Voxel with very long delivery after promises of in-stock turned out to be false, and have crossed them off my supplier list. They also claimed to be made in USA but according to AI research all their US locations are storage, not manufacturing. So there is a question about their transparency. 

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[Kurt A 3d]

[Kurt The 3D Printer GUY!!]

Ouch - Sorry to hear of the Problems! 

Ironically - I have NOT Gotten anything from them Except the Air filters for my printer! And, am still working on an Upgrade for my air flow/filtration/ventilation system for my printer. Actually working on some of it tonight - but, I do NOT want to Hijack this thread!

-K

[Kurt Gluck]

Ben if it of the doubt - they could always be reselling someone like Polar’s fillament - but, 3 issues in a $100 order, is amazing.   I havent weighed the spools, but considering they shorted me on the desiccant I now have zero trust. 

Kurt-A

Sent from my iPad

On Apr 6, 2026, at 6:14 PM, Alan B <alan....@gmail.com> wrote:



[Kurt A 3d]

First of all, spelling correct got me "Ben if it of the doubt" should have read "Benefit of the doubt".       Yeah could be Polar, or even more likely Push plastic (that's resold by Slant 3d for example).    Mitch of Polar says lots of folks have fillmanet produced by other people.  He stocks spools and labels for various resellers.      I have never bought any Push plastic, what I dont like from watching their videos is they manufacture onto large spools then respell down later.   I have concerns that this can result in the fillament not aging well (Zach Freedman says that one reason spools "explode" is that when you change the tension on an older spool its "shape memory" is for a different wind.

OK - here's the update:   I complained to them with photos etc.  They offered me a store credit for $16.99 which was way too little considering.   I mean sure the gray being a charcoal and not a light gray, that's in the eye of the beholder, but the shipping me a spool of the wrong color and SHORTING me on the desiccant weight is more than a one spool error.  Especially considering how if I use the credit I would still either have to pay for shipping OR buy a lot more.     So I said that wasn't good enough and they upped the offer to $20.   Still not really that good but ok...

SO I had to order $75 to get free shipping .... so I ordered 6 more spools of a fillament I am not sure of. 

I guess I will let you all know what happens when I go to print with it.

Mostly PLA+HS and some PETG+HS (whatever on earth + and HS mean - I love how Mitch of Polar fillament says he was thinking of making some PLA- )

Kurt-A

[Kurt The 3D Printer GUY!!]

Yeah - your original typos were kinda bad. But, your explanation of what the first wording should have been - I found that interesting. Were you using Talk to Text???

I recently started using Talk to Text for doing emails at work. So far I only did it 2 times - but, it REALLY Worked Well!!! FYI - it's MS Outlook - and it's built into Outlook. That's obviously NOT an option here in the Google Group webpage access to postings. I wish it was!

And - "HS" is supposed to mean High-Speed. Since you did ask. So, in theory (I've never proven it's Effective - not sure if others have) - the formulation is such that you should be able to print faster with that filament. I think this came into existence because faster machines like the Bambu - and those rigged up with Klipper are starting to go Faster - and co's realized they needed to take that into affect for their filaments - to stay competitive. OR  - maybe it's a purely Marketing Scam! I don't know...

As for the "+", generally speaking - that means the filament is supposed to be Stronger! But, I've said this BEFORE - if you want a Stronger PETG - do NOT go getting PETG+, Rather - get PCTG!

Just sayin'...

And, still to this day - I don't think a SINGLE Humanoid on this forum has properly tried using PCTG with PLA for Full-Contact-Support. Which is TOO BAD! 

OF course, once I get my New Bad-Boy machine, which should Kick Buttocks - I CAN Then Finally show people that PCTG w/PLA is Superior to using PETG! 

Just sayin'...

-K

[Kurt A 3d]

K

I will tell you that the quality of the PETG matters a lot.  I have not liked Printed Solid's PETG (their PLA is fine).    Polar had some interesting PETG that they no longer make that worked with a bed temp that is the same as PLA's (I still have 3 spools of it ) and it makes for great supports_.   Lately I have been having good results with Prusament PETG..

My problem with PCTG is the cost.   I prefer US or EU filaments since I mostly make toys.   Prusament is pricey,  most of my Prusament I picked up during their free shipping periods and  this past November they were discounting their older spool design.        Printed Solid just significantly increased prices which is why I am trying the Voxel.  <$17/kg for a claimed to be made in the US filament is good,  though the + and the HS worry me, because it implies additives that the SDS and MDS don't specify.    I understand from Mitch at Polar that lots of companies add TALC to their PLA.   I have concerns about that (. https://www.lawsuit-information-center.com/2-billion-verdict-in-missouri-motivates-jj-to-settle-talcum-powder-lawsuits.html ) .    

Kurt-A

[Kurt The 3D Printer GUY!!]

K-A,

I heard a while back that supposedly a lot of guys were putting Talc on their Junk - and then getting cancer down there. I should peek at the link you posted - but, maybe later...

Yes, PCTG is more expensive. And, you CAN get American made via 3D Fuel. And, in theory - if you're worried about costs - then go easy on the PCTG. For instance, I know folks have done Full Contact Support by making ONLY the Top layers of the supports to be the opposite material. I've seen it posted on Reddit. I had wondered if that would even WORK - since PLA & PETG purposely don't really Stick together - THUS why FCS works for that combo!

In my experiments at Essentium - I had CREATE Success in my initial tests w/PCTG & PLA - and they WOULD Indeed stick JUST Enough - that you have to apply a little effort to pull them apart - but, NOT Much effort - and you get a PERFECT Interface! Just sayin'...

-K

[Kurt The 3D Printer GUY!!]

Quick follow up...

Did quick look at your link - I see it was Ovarian cancer. But, I heard previously of Junk Cancer - and I did a quick search:

     Powdering Down There With Talc: Link to Testicular Cancer - New Hope Unlimited

So crazy that such a simple product could cause such levels of cancer.

Maybe people should simply use a Towel and dry off better after a shower - or use some quick shots with a blow dryer on their regions down south...

Just sayin'...

-K