Empty post processed pixels

[Suba]

Hi,

I am working with Juicer  hiccups for finding loops, using the following command

java -Xmx32g -jar $code_path/juicer_tools_1.22.01.jar hiccups  --threads 2 -r 10000 $infile $outdir

but I get empty post processed pixels and merged_loops. The hic files are generated from mcool files generated using nf-core/hic. could you please help me to understand the issue here