Probably not a 3CX issue

[Gregory Wood]

Hello list,

 

Employee is gone for a week. Comes back and finds that the phone isn’t staying registered. The phone was powered by a power block but they have a POE switch. I removed the power block, same problem. I replaced the phone, same problem. We ran a new cable from the switch to the phone, same problem.

 

Ideas? Thoughts?

 

 

 

Gregory Wood, Owner

Farsight Voice Data Solutions

1219 W University Blvd

Odessa, TX 79764

Office: 432 335 0879

 

Solving phone, Internet & computer problems for people.

 

 

[Kevin Attard Compagno]

Hi Greg

What model? Provisioned or configured manually? If provisioned, please attach the phone's specific configuration file, after removing sensitive information from the contents (ip addresses and passwords).

Regards

---

Kevin Attard Compagno

Technical Support Manager
3CX - www.3cx.com
3CX Phone System - software based VOIP PBX

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