Avaya Telephony Systems configuration Engineer || Frederick, MD

[Savi Technologies LLC]

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Role: Avaya Telephony Systems configuration Engineer
Location: Frederick, MD

Job Description  Experience in Telephony Systems configuration| Avaya Call Manager| System Manager|  Voicemail Systems.Experience with NICE Uptivity Call Recording  Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configurati

Top 3 Required Skills:
1.      Telephony Systems Configuration & Avaya (Call Manager, System Manager, Voicemail)
2.      Unified Communications – NICE Uptivity, TASKE Reporting, Cisco & Voice Technologies
3.      AWS Connect Administration & Telecom Network Design (PBX, Voice/Data Circuits)
Top 3 Preferred Skills:
1.      Strong knowledge of IT Infrastructure & Telecommunications Architecture
2.      Disaster Recovery & Business Continuity Planning
3.      Problem-Solving, Stakeholder Communication & System Troubleshooting
Education Requirements:
•       Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience)
Years of Experience:
•       8–12+ years in Telephony Systems, Unified Communications, or Telecom Engineering

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