Fwd: Concern related to horizontal grills in Balcony

[Akhil Ahuja]

I wrote the appended email to 3c customer care and have been following on those for quite some time with no luck. But today I got a call from 3C customer care team where for the first point, they refused to even tell me the Penalty start date saying it will be as per Builder buyer agreement (which I already knew) and regarding the issue of Horizontal grills, they have said that the grills are still horizontal but the gaps is reduced. But she was not able to justify as to why even after agreement with Mr. Bhanot, this point was not taken care of.

 

How do you all say we proceed with that because they I see it is they are not even doing things which they agreed explicitly that those will be taken care of. If it comes to safety of our kids, then there should not be any excuse and would request everyone to get involved in this so that we can put pressure on 3C to make changes now because this was something which was already agreed.

 

Regards

Akhil 

---------- Forwarded message ----------
From: Akhil Ahuja <ahuja...@gmail.com>
Date: Wed, Jul 17, 2013 at 11:12 AM
Subject: Re: Concern related to horizontal grills in Balcony
To: Lotus Boulevard <l...@the3c.in>

Hi

 

Its been 5 working days since I wrote my first email related to my concern regarding the horizontal grills, gaps in the corridor grills of the staircases in Tower 17 and regarding the penalty start date but I am yet to hear from 3C.

 

Can I expect a response on this now as I believe, it is sufficient time to research on penalty start date and other concerns.

 

Just to reiterate what I need to know from 3C is,

 

1. What is the Penalty start date as per 3c records from when the Penalty is being calculated for my Flat No. 1805 in Tower 17? I had raised the demand for my penalty on 17-Nov-2012 but need to know what is the date which 3C will use to start the Penalty calculations.

2. It was agreed during our meeting with Mr. Bhanot that horizontal grills in balconies are dangerous for kids as they can climb onto it and second one related to gaps in the corridor grills of the staircases. He had agreed that both these design flaws will be rectified but when I looki at July 2013 updates of Tower 17 (My Unit no. is 1805) on your website, I can see that balcony grills have been installed in the tower and I could make out that from the pictures that they were horizontal grills.

Need a confirmation that this is just a misunderstanding on my part as the pictures are not very clear and the issue of horizontal grills and gaps in the corridor grills of the staircases has been rectified.

 

Regards

Akhil

On Thu, Jul 11, 2013 at 4:57 PM, Akhil Ahuja <ahuja...@gmail.com> wrote:

As I discussed with Shilpi over the phone, when you are reverting on this mail, please also mention the Penalty start date as per your records for my apartment.

 

Regards

Akhil

On Thu, Jul 11, 2013 at 4:46 PM, Lotus Boulevard <l...@the3c.in> wrote:

Dear Mr. Ahuja,

 

With reference to your email below, we shall revert to you shortly.

 

 

Regards

Team 3C

 

 

From: Akhil Ahuja [mailto:ahuja...@gmail.com]
Sent: Wednesday, July 10, 2013 11:27 AM

To: bri...@the3c.in
Cc: Lotus Boulevard

Subject: Concern related to horizontal grills in Balcony

 

Hello Mr. Brijesh

 

During our meeting on 17th April in 3C premises, I had raised a concern regarding two things. The first one being horizontal grills in balconies is dangerous for kids as they can climb onto it and second one related to gaps in the corridor grills of the staircases.

 

You had specifically agreed to these two points as you also agreed that safety of our kids is paramount and everything should be done to ensure that.

 

I was just looking at July 2013 updates of Tower 17 (My Unit no. is 1805) on your website and I could see that balcony grills have been installed in the tower and I could make out that from the pictures that they were horizontal grills.

 

Please confirm that this is just a misunderstanding on my part as the pictures are not very clear and the issue of horizontal grills has been rectified.

 

Regards

Akhil

 

 

---------- Forwarded message ----------
From: SaggarAnil <sagga...@gmail.com>
Date: Thu, Apr 18, 2013 at 11:43 AM
Subject: Outcome of meeting with 3C on 17th April at 1600hrs
To: 3c-lotus-...@googlegroups.com

Dear All,

 

A professional approach by our team of being dot on time, that was further reciprocated by 3C of adhering to schedule.

Meeting lasted for 45 minutes.

 

As conveyed earlier too, it was a single point agenda to avoid deviation from topic, and therefore other points were to be in domain of that single point of Fixed Time Table for the dates for possession of flats for various phases.

1.    Give Time Table

2.    For delayed possession, penalize yourself by increasing the %age.

3.    Adjust all the penalties (as of next demand letter) in that demand letter.

 

At the face of outcome of meeting, Mr.Brijesh was very Blunt but Clear in his words and also in his body language, referring terms and conditions laid down in Agreement cannot change at all even by a word for any deletion / addition, specially in the penalty clause for delayed possession.

But BUT

Having observed that, the conclusion is also drawn in a highly positive side that similar personality shall be in front of his own people at site,, his own contractors, his team and above all his  own management team members.

 

While showing his concern, he has assured of changing the designs of Grills. Horizontal Grills to be replaced with Vertical Grills (Balconies/ Stairs) for the safety of kids.

 

Regarding DISCONNECT of Upstairs from Minus2/ Minus1 with Ground Floor, he logically said that though it has added cost to them for the disconnect but as per the safety norms, it had to be like that- Fire safety Cut-off, Theft angle.

 

The meeting appears to be concluded in a probably win-win note, with a hope that TimeTable of possession of property of various phases that shall be released on 01.05.2013, shall be totally sacrosanct.

 

During the talk with Mr.Brijesh, one point that was sensed by me and therefore it is sincere advice from the undersigned that, we as group, should be careful & mature enough to blog/respond/ comment.  If we are trying to build a neat and clean and best apartments in the area to add value to our assets, then we should value our thoughts too. There should not be any duality and double standards.

 

HariOm and Regards.

Anil Saggar?

WHILE GOING through bad times in life & wondering where GOD is, . . . just remember that the TEACHER is always quiet during the test"

My Transformation..Transforms Nation

 

 

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