"360cities is temporarily unavailable"

Bill Landenberger

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Jun 16, 2025, 2:23:00 AMJun 16

to 360Cities Community

Having all sorts of trouble trying to upload at the moment. The web page sometimes works, but often comes back with a "360cities is temporaily unavailable" message on a black screen. Even loading previous panoramas randomly does this. I am assuming it is a server issue - just making sure admin is aware.
cheers
Bill

Bruce Pales

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Jun 16, 2025, 3:29:51 AMJun 16

to 360Cities Community

Thank you, Bill, we are aware and addressing it as a top priority. Regards, Bruce

Bill Landenberger

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Jun 16, 2025, 3:46:34 AMJun 16

to 360Cities Community

Thanks Bruce.

Bruce Pales

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Jun 16, 2025, 4:23:25 AMJun 16

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The website is working again. We're still addressing some issues.

Gary Davies

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Jul 27, 2025, 8:39:57 AMJul 27

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And it's down again!

Bruce Pales

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Jul 27, 2025, 9:38:59 AMJul 27

to 360Cities Community

Hi Gary, thanks for reporting. The issue is not directly on our end and beyond our control. We are monitoring the situation. I'll confirm when our service is up again.

Bruce Pales

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Jul 28, 2025, 12:10:12 AMJul 28

to 360Cities Community

Hi Gary, Everything should be working now. The issue was related to heating/cooling complications in our supplier's data center in Newark, which was caused by a power outage. The service was restored late afternoon Eastern Daylight Time.

Regards,

Bruce

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