Time for Gigapixel image to show in my account.

[Stephen Dyer]

I uploaded a 3.3-gigapixel panorama via FTP approximately 24 hours ago. My logs confirm the transfer completed successfully, but the image has not yet appeared in my dashboard.
Could you please confirm if the file was received and advise on the expected processing time?
Regards,
Stephen 

[Bruce Pales]

Hi Stephen, sorry about the issues you're having. The file uploaded successfully but our system was unable to process it for some reason and deleted it so we need to investigate. Please share a dropbox or similar link to the tiff file with me at sup...@360cities.net so we can have a look.

Regards,

Bruce

[Stephen Dyer]

Hi Bruce

I just shared the file via Dropbox.

Regards

Stephen Dyer
PO Box 1096
Swan Hill 3585

0448 331 124

www.signsplus.com.au

www.360virtualtours.com.au

www.360pano.com.au

www.stockphoto.com.au

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