Royalty for your 360Cities content - Legit?

[Pedro Pretell]

Hey guy, i got an email from the following address asking to claim a royalty payment: 

ser...@intl.paypal.com <ser...@intl.paypal.com>

When i click on the Claim your money button from the email, it takes me to paypal but its says transaction no longer exists.

Was it a scam or did i really have a payment?

Thank you!

[GlideProductions]

That looks legit, it’s the same email I’ve received for payments in the past. 

Log into you account and go to Settings, the click on the Licensing tab, images and payments should be listed there. 

Cheers Glenn

On 8 Feb 2025, at 03:41, Pedro Pretell <pedrop...@gmail.com> wrote:

Hey guy, i got an email from the following address asking to claim a royalty payment: 

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<Screenshot 2025-02-07 at 11.38.00 AM.png>

[Elena Martinez]

Hello Pedro,

The payment was sent on 31 January and it is still unclaimed and valid. You have until 2nd March (30 days) to claim the payment.

There is nothing we can do (atm) until it’s returned to us. You can claim the payment via Paypal. You can ask Paypal directly about that.

Regards,

Elena

it was sent on 31 January so is still unclaimed and valid. I don’t see anything in the screenshot about the payment not being available. It says as usual that he has until in this case 2 March (30 days) to claim the payment.

NEW

3:01

360steve

there is nothing we can do until it’s returned to us. But I suspect he doesn’t know how to claim the payment. He should ask Paypal directly.it was sent on 31 January so is still unclaimed and valid. I don’t see anything in the screenshot about the payment not being available. It says as usual that he has until in this case 2 March (30 days) to claim the payment.

NEW

3:01
there is nothing we can do until it’s returned to us. But I suspect he doesn’t know how to claim the payment. He should ask Paypal directly.