Viewpoint and Heading not working

64 views
Skip to first unread message

Herbert Raab

unread,
Jun 11, 2026, 6:37:03 PMJun 11
to 360Cities Community
I just uploaded this panorama:

I set a viewpoint and checked the "Show Heading on embedded compass" checkbox, yet neither does the image start at the selected viewpoint, nor is the heading displayed.

I uploaded another panorama today (Grabnerstein 1847 m), and both the viewpoint and the heding work on this one.

Some insight why it does not work with the first image would be much appreciated!

  Herbert

Bill Landenberger

unread,
Jun 11, 2026, 8:16:08 PMJun 11
to 360Cities Community
Thank you for bringing this up Herbert.  I have never been able to make sense of the embedded 'compass' in panorama 'view mode' on 360cities, partly because I have never noticed the tiny tick box to select "show heading on embedded compass".  I would have thought such a feature would be enabled by default.  I have just edited a few of my 600ish panoramas to enable this feature, but it makes no difference - I am guessing it takes a while to update.  I don't have a solution for you, but thanks for pointing out the checkbox for it!  It would be good if the compass in view mode was the same as the one you see in edit mode.
cheers, Bill

Bruce Pales

unread,
Jun 13, 2026, 5:26:46 AMJun 13
to 360Cities Community
Hi Herbert and Bill,

We're looking at this and will get back to you.

Regards,

Bruce

Bruce Pales

unread,
Jun 24, 2026, 9:39:33 AM (12 days ago) Jun 24
to 360Cities Community
Hello Herbert and Bill,

Thank you for your patience. We have been looking deeply at the heading and viewpoint feature to see if we can get it to function consistently as originally intended. We've come to the conclusion that it will take significant development work, which we can't commit to doing right now but it is on our "to do" list. We'll let you know if / when it is working as we'd like.

We apologize for the inconvenience.

Regards,

Bruce

Bill Landenberger

unread,
Jun 25, 2026, 9:41:47 PM (11 days ago) Jun 25
to 360Cities Community
Thanks for the update Bruce.  I managed to get the 'N' to show up on my panoramas, but the 'compass' doesn't always show the correct viewpoint azimuth.  As a suggestion it would be good to have a spinning compass similar to that which is seen in edit mode.  Thanks again for you efforts.
cheers,
Bill

Bruce Pales

unread,
Jun 26, 2026, 10:48:35 AM (10 days ago) Jun 26
to 360Cities Community
Thanks for the feedback, Bill. We'll keep this in mind when we address the issues.

Herbert Raab

unread,
Jul 1, 2026, 1:37:28 PM (5 days ago) Jul 1
to 360Cities Community
Thank you for the update, Bruce. Any hints why it works with some images, while it does not with others?

Thanks,
  Herbert

Bruce Pales

unread,
Jul 2, 2026, 3:05:40 AM (5 days ago) Jul 2
to 360Cities Community
H Herbert,

Unfortunately not at this point. We need to rework the whole thing so it works as intended all the time. 

Apologies...

Bruce

Reply all
Reply to author
Forward
0 new messages