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Dec 1

FTP upload not work, files uploaded but not processed and stay in the ftp

Hi, I regularly use the FTP upload functionality. Just tested it for you. I used a 305 MB tif file:

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FTP upload not work, files uploaded but not processed and stay in the ftp

Hi, I regularly use the FTP upload functionality. Just tested it for you. I used a 305 MB tif file:

Dec 1

Stephen Dyer, Bruce Pales3

Nov 26

Panorama rejected.

Hi Stephen, indeed it was only the resolution. Your new panorama has been reviewed and accepted.

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Panorama rejected.

Hi Stephen, indeed it was only the resolution. Your new panorama has been reviewed and accepted.

Nov 26

Sergey Noskov, Bruce Pales7

Nov 21

Почему стало невозможно просматривать и размещать панорамы с России?

Thanks for sharing the screenshot. Please send an email to sup...@360cities.net in which you specify

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Почему стало невозможно просматривать и размещать панорамы с России?

Thanks for sharing the screenshot. Please send an email to sup...@360cities.net in which you specify

Nov 21

Rogério Costa Brasil, … Brian Salter5

Nov 2

Zenith hole correction tips for drone panoramas

Good morning, how are you? I want to thank everyone, from the bottom of my heart, for the suggestions

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Zenith hole correction tips for drone panoramas

Good morning, how are you? I want to thank everyone, from the bottom of my heart, for the suggestions

Nov 2

Daniel Oi, Bruce Pales3

Oct 29

Panorama flagged as Business Pano

Hi Bruce, Thanks for the quick response and resolution. Best wishes, Daniel On Wednesday, 29 October

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Panorama flagged as Business Pano

Hi Bruce, Thanks for the quick response and resolution. Best wishes, Daniel On Wednesday, 29 October

Oct 29

Glenn Bachelor, Daniel Oi2

Sep 26

Re: 360 Sphere not selected

Hi, The pan is not level and the horizon is a bit wonky in general. There are also some stitching

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Re: 360 Sphere not selected

Hi, The pan is not level and the horizon is a bit wonky in general. There are also some stitching

Sep 26

Jose Ignacio Terán, Bruce Pales8

Sep 10

No admitidas en Google Earth

We now understand as well, thanks to your persistence. Thank you again. On Wednesday, September 10,

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No admitidas en Google Earth

We now understand as well, thanks to your persistence. Thank you again. On Wednesday, September 10,

Sep 10

Bill Landenberger, … Bruce Pales7

Jul 28

"360cities is temporarily unavailable"

Hi Gary, Everything should be working now. The issue was related to heating/cooling complications in

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"360cities is temporarily unavailable"

Hi Gary, Everything should be working now. The issue was related to heating/cooling complications in

Jul 28

flaviod...@gmail.com, Bruce Pales5

Jul 21

My 360cities profile KML file is no longer working in Google Maps

Yes!!! Thanx ;) Il giorno lunedì 21 luglio 2025 alle 14:21:26 UTC+2 Bruce Pales ha scritto: Hi Flavio

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My 360cities profile KML file is no longer working in Google Maps

Yes!!! Thanx ;) Il giorno lunedì 21 luglio 2025 alle 14:21:26 UTC+2 Bruce Pales ha scritto: Hi Flavio

Jul 21

bunter Regenbogen, Bruce Pales2

May 23

Error - ???ec_get_image_dimensions???

Hello Stefan, sorry for problems. Please can you share a link to your profile page so we can

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Error - ???ec_get_image_dimensions???

Hello Stefan, sorry for problems. Please can you share a link to your profile page so we can

May 23

django reindhardt, Elena Martinez2

Feb 26

Nearpod x 360 Cities question

Hello, If you have published a panorama on 360Cities, it has to be reviewed. If it meets the

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Nearpod x 360 Cities question

Hello, If you have published a panorama on 360Cities, it has to be reviewed. If it meets the

Feb 26

Mark Dickson, Elena Martinez2

Feb 21

Image we have purchased is not the correct resolution

Hello Mark, We will be contacting you via email. Regards, Elena On Thursday, February 20, 2025 at 11:

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Image we have purchased is not the correct resolution

Hello Mark, We will be contacting you via email. Regards, Elena On Thursday, February 20, 2025 at 11:

Feb 21

Pedro Pretell, … Elena Martinez3

Feb 10

Royalty for your 360Cities content - Legit?

Hello Pedro, The payment was sent on 31 January and it is still unclaimed and valid. You have until

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Royalty for your 360Cities content - Legit?

Hello Pedro, The payment was sent on 31 January and it is still unclaimed and valid. You have until

Feb 10

Bill Landenberger, Elena Martinez4

Jan 31

My 360cities profile KML file is no longer working in Google Earth

Great, thanks for your report! On Thursday, January 30, 2025 at 9:40:40 PM UTC+1 billland...@gmail.

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My 360cities profile KML file is no longer working in Google Earth

Great, thanks for your report! On Thursday, January 30, 2025 at 9:40:40 PM UTC+1 billland...@gmail.

Jan 31

Bill Landenberger, … Elena Martinez10

Jan 30

Query on jpeg upload pixel dimensions limit

Hi Bill, Yes, you can delete it. Thanks a lot! On Thursday, January 30, 2025 at 1:35:39 AM UTC+1

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Query on jpeg upload pixel dimensions limit

Hi Bill, Yes, you can delete it. Thanks a lot! On Thursday, January 30, 2025 at 1:35:39 AM UTC+1

Jan 30

Steve Sande, … Elena Martinez5

Jan 20

Contribution Question

Hello Steve, Your image was not selected because it's not level. You can see it > http://www.

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Contribution Question

Hello Steve, Your image was not selected because it's not level. You can see it > http://www.

Jan 20

JesusSavedMe, Elena Martinez2

Jan 8

Bug on www.360cities.net krpano embedding script

Hello JesusSavedMe, Thanks for your report. We'll update krpano. Regards, Elena On Wednesday,

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Bug on www.360cities.net krpano embedding script

Hello JesusSavedMe, Thanks for your report. We'll update krpano. Regards, Elena On Wednesday,

Jan 8

Bill Landenberger, Elena Martinez3

Jan 2

Uploads not working today

Thanks Elena - all working fine now. I sometimes forget we're a day ahead here - would've

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Uploads not working today

Thanks Elena - all working fine now. I sometimes forget we're a day ahead here - would've

Jan 2

Leonardo Abreu, Erik Krause2

12/9/24

I have tried submitting a panorama, but both have been rejected for

Am 09.12.24 um 10:21 schrieb Leonardo Abreu: > Unfortunately it has not been selected for our

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I have tried submitting a panorama, but both have been rejected for

Am 09.12.24 um 10:21 schrieb Leonardo Abreu: > Unfortunately it has not been selected for our

12/9/24

Steve Sande, Elena Martinez2

12/5/24

Having images selected for publication

Hello Steve, Thanks for your message. I've checked your panoramas and they are not selected

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Having images selected for publication

Hello Steve, Thanks for your message. I've checked your panoramas and they are not selected

12/5/24

Wayne, … Elena Martinez8

12/4/24

not on google earth

Elena Thank you for fixing the problem. wayne Sent from Mailspring, the best free email app for work

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not on google earth

Elena Thank you for fixing the problem. wayne Sent from Mailspring, the best free email app for work

12/4/24

Carpe Drone, Elena Martinez2

12/3/24

Panorama first selected, a few hours later "flagged", advise please

Hello Carpe Drone, I've checked your panorama and it was not selected because of its zenith: http

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Panorama first selected, a few hours later "flagged", advise please

Hello Carpe Drone, I've checked your panorama and it was not selected because of its zenith: http

12/3/24

Allan Der, Elena Martinez3

11/11/24

Your payment was returned ...

Hello Allan, The payment has been resent. Please, check your PayPal account. Regards, Elena On

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Your payment was returned ...

Hello Allan, The payment has been resent. Please, check your PayPal account. Regards, Elena On

11/11/24

Christian Laireiter, … Elena Martinez6

10/12/24

GPS Data of images changed automatically?

Now I have an example: https://www.360cities.net/image/view-from-wall-castle-rodenstein-august-2024?

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GPS Data of images changed automatically?

Now I have an example: https://www.360cities.net/image/view-from-wall-castle-rodenstein-august-2024?

10/12/24

greg3d Perez, Elena Martinez2

10/8/24

Stereoscopic 360

Hello, Thanks for reporting this issue. We are investigating. I'll be back to you soon. Thanks

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Stereoscopic 360

Hello, Thanks for reporting this issue. We are investigating. I'll be back to you soon. Thanks

10/8/24

Valentin Arfire, Elena Martinez4

10/8/24

lost expert status

Hello Valentin, If you'd like to get a Original Files Backup & Restore, you'd need to

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lost expert status

Hello Valentin, If you'd like to get a Original Files Backup & Restore, you'd need to

10/8/24

Derek S., … Elena Martinez6

10/7/24

Royalty payment for your 360Cities content

Hello Derek, It's not spam, you can trust that email from Paypal. Regards, Elena On Thursday,

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Royalty payment for your 360Cities content

Hello Derek, It's not spam, you can trust that email from Paypal. Regards, Elena On Thursday,

10/7/24

Marin Giurgiu, Elena Martinez2

10/7/24

selected panorama

Hello Marin, Thanks for your message. I've checked your image and it's a good one, it's

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selected panorama

Hello Marin, Thanks for your message. I've checked your image and it's a good one, it's

10/7/24

Bill Landenberger, … Elena Martinez19

8/20/24

Time stamp on images

Hi Erik, We've checked your pano (https://www.360cities.net/image/on-the-way-to-aspervatnet-

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Time stamp on images

Hi Erik, We've checked your pano (https://www.360cities.net/image/on-the-way-to-aspervatnet-

8/20/24

Herbert Raab, Elena Martinez4

8/12/24

Error: ???ec_undefined local variable or method `timezone'

Thank you, Elena. The image has now been processed and uploading additional images worked fine.

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Error: ???ec_undefined local variable or method `timezone'

Thank you, Elena. The image has now been processed and uploading additional images worked fine.

8/12/24

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