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Allan Der
,
Elena Martinez
2
Oct 29
Your payment was returned ...
Hello Allan, Thanks for reporting. We are going to check and I'll be back to you soon. Regards,
unread,
Your payment was returned ...
Hello Allan, Thanks for reporting. We are going to check and I'll be back to you soon. Regards,
Oct 29
Christian Laireiter
, …
Elena Martinez
6
Oct 12
GPS Data of images changed automatically?
Now I have an example: https://www.360cities.net/image/view-from-wall-castle-rodenstein-august-2024?
unread,
GPS Data of images changed automatically?
Now I have an example: https://www.360cities.net/image/view-from-wall-castle-rodenstein-august-2024?
Oct 12
greg3d Perez
,
Elena Martinez
2
Oct 8
Stereoscopic 360
Hello, Thanks for reporting this issue. We are investigating. I'll be back to you soon. Thanks
unread,
Stereoscopic 360
Hello, Thanks for reporting this issue. We are investigating. I'll be back to you soon. Thanks
Oct 8
Valentin Arfire
,
Elena Martinez
4
Oct 8
lost expert status
Hello Valentin, If you'd like to get a Original Files Backup & Restore, you'd need to
unread,
lost expert status
Hello Valentin, If you'd like to get a Original Files Backup & Restore, you'd need to
Oct 8
Derek S.
, …
Elena Martinez
6
Oct 7
Royalty payment for your 360Cities content
Hello Derek, It's not spam, you can trust that email from Paypal. Regards, Elena On Thursday,
unread,
Royalty payment for your 360Cities content
Hello Derek, It's not spam, you can trust that email from Paypal. Regards, Elena On Thursday,
Oct 7
Marin Giurgiu
,
Elena Martinez
2
Oct 7
selected panorama
Hello Marin, Thanks for your message. I've checked your image and it's a good one, it's
unread,
selected panorama
Hello Marin, Thanks for your message. I've checked your image and it's a good one, it's
Oct 7
Bill Landenberger
, …
Elena Martinez
19
Aug 20
Time stamp on images
Hi Erik, We've checked your pano (https://www.360cities.net/image/on-the-way-to-aspervatnet-
unread,
Time stamp on images
Hi Erik, We've checked your pano (https://www.360cities.net/image/on-the-way-to-aspervatnet-
Aug 20
Herbert Raab
,
Elena Martinez
4
Aug 12
Error: ???ec_undefined local variable or method `timezone'
Thank you, Elena. The image has now been processed and uploading additional images worked fine.
unread,
Error: ???ec_undefined local variable or method `timezone'
Thank you, Elena. The image has now been processed and uploading additional images worked fine.
Aug 12
Bill Landenberger
, …
Christian Laireiter
6
Aug 6
360citites site down?
Yes Elena, It started working again late last night our time (eastern Australia), and is still good
unread,
360citites site down?
Yes Elena, It started working again late last night our time (eastern Australia), and is still good
Aug 6
Mikael E
Aug 3
Manual or guide for using the Tomshot360 head
Hello, I would like to ask if anybody is still using a 360 head from Tomshot360, if they happen to
unread,
Manual or guide for using the Tomshot360 head
Hello, I would like to ask if anybody is still using a 360 head from Tomshot360, if they happen to
Aug 3
Christian Laireiter
,
Elena Martinez
2
Aug 1
Thumbnails in Google Earth via KMZ broken for stereographic images
Hi Christian, Thanks for the heads up. We are investigating atm. I'll be back when I have updated
unread,
Thumbnails in Google Earth via KMZ broken for stereographic images
Hi Christian, Thanks for the heads up. We are investigating atm. I'll be back when I have updated
Aug 1
Christian Laireiter
,
Elena Martinez
2
Aug 1
Thumbnails in sidebar broken for stereographic images
Hi Christian, Thanks for your report. It's fixed now. Thanks again! Best, Elena On Thursday,
unread,
Thumbnails in sidebar broken for stereographic images
Hi Christian, Thanks for your report. It's fixed now. Thanks again! Best, Elena On Thursday,
Aug 1
Christian Laireiter
, …
Elena Martinez
10
Jul 25
World Map, thumbnails broken
Hello Christian, Issue fixed. Thanks a lot for reporting it and for all the info provided. Regards,
unread,
World Map, thumbnails broken
Hello Christian, Issue fixed. Thanks a lot for reporting it and for all the info provided. Regards,
Jul 25
greg3d Perez
,
Elena Martinez
6
Jul 11
video error
Hi Greg, Does the filename not have an extension? If it's just VID_2024_07_04_17_53_34_20240 then
unread,
video error
Hi Greg, Does the filename not have an extension? If it's just VID_2024_07_04_17_53_34_20240 then
Jul 11
Richard
,
Elena Martinez
2
Jun 11
Panorama was selected then flagged
Hello Richard, Your image was not selected or unselected, because of its zenith. You can check the
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Panorama was selected then flagged
Hello Richard, Your image was not selected or unselected, because of its zenith. You can check the
Jun 11
brian salter
,
Geoff - Spherical Visions
2
Jun 8
Rejected panorama - advice pls
The Horizontal lines are bowed downwards at the edges, its possible the ground itself is domed but I
unread,
Rejected panorama - advice pls
The Horizontal lines are bowed downwards at the edges, its possible the ground itself is domed but I
Jun 8
smith11
Jun 7
I am new here, want to learn about 360Cities Community
I am new here, want to learn about 360Cities Community
unread,
I am new here, want to learn about 360Cities Community
I am new here, want to learn about 360Cities Community
Jun 7
Kent Johnson
, …
Elena Martinez
9
May 29
Image Tag not showing for a new(er) image
Hi Sergej, You are right, thanks a lot for reporting this issue. I'll informed the IT team and
unread,
Image Tag not showing for a new(er) image
Hi Sergej, You are right, thanks a lot for reporting this issue. I'll informed the IT team and
May 29
graphicligh...@gmail.com
,
Elena Martinez
2
May 21
Abnormal number of views and stats not working!!
Hello Trevor, Thank you for the heads-up. We have checked, and all those views are real, although
unread,
Abnormal number of views and stats not working!!
Hello Trevor, Thank you for the heads-up. We have checked, and all those views are real, although
May 21
Kent Johnson
, …
Elena Martinez
10
May 17
Alert: 12 Panoramas pass the 100 Views mark in 24 hours - Is anyone else experiencing this?
Hello all, Thanks for reporting that issue, Kent. It has been fixed already. Regards, Elena On Friday
unread,
Alert: 12 Panoramas pass the 100 Views mark in 24 hours - Is anyone else experiencing this?
Hello all, Thanks for reporting that issue, Kent. It has been fixed already. Regards, Elena On Friday
May 17
Jose Ignacio Terán
,
Elena Martinez
3
May 17
Imagen no admitida para Google Earth
Gracias Elena Feliz fin de semana José Ignacio Terán “Iñaqui” Oviedo (España) ( Móvil: +34607338600 Ø
unread,
Imagen no admitida para Google Earth
Gracias Elena Feliz fin de semana José Ignacio Terán “Iñaqui” Oviedo (España) ( Móvil: +34607338600 Ø
May 17
Lulezim Lika
,
Elena Martinez
2
May 15
Rejected Pano, the first one for me!
Hello Lulezim, The zenith of the panorama is not very 'clean': http://www.360cities.net/image
unread,
Rejected Pano, the first one for me!
Hello Lulezim, The zenith of the panorama is not very 'clean': http://www.360cities.net/image
May 15
Ingve Moss Liknes
,
Erik Krause
3
May 10
Rejected pano, newbie question
Thanks! I came to this conclusion also after reading a bit more on the website! The panos I have made
unread,
Rejected pano, newbie question
Thanks! I came to this conclusion also after reading a bit more on the website! The panos I have made
May 10
Phil Wright
,
Bill Landenberger
3
Apr 26
My 360 pano has been rejected
Thanks Bill, I will look harder :) On Saturday, April 27, 2024 at 1:09:50 PM UTC+10 Bill Landenberger
unread,
My 360 pano has been rejected
Thanks Bill, I will look harder :) On Saturday, April 27, 2024 at 1:09:50 PM UTC+10 Bill Landenberger
Apr 26
brian salter
, …
markdfink northernlight.net
4
Mar 11
Pano not selected
Ah OK thanks for that. Appreciated! B From: GlideProductions Sent: 11 March 2024 18:27 To: 360cities@
unread,
Pano not selected
Ah OK thanks for that. Appreciated! B From: GlideProductions Sent: 11 March 2024 18:27 To: 360cities@
Mar 11
Bryan Groulx
Feb 27
Adwords
How many pro users have had success with connecting an Adwords account? It's been several years
unread,
Adwords
How many pro users have had success with connecting an Adwords account? It's been several years
Feb 27
360vr & more
,
Elena Martinez
2
Feb 1
unpublished
Hi Ferdinando, If you want your images to be reviewed and published, please go and click on the
unread,
unpublished
Hi Ferdinando, If you want your images to be reviewed and published, please go and click on the
Feb 1
Catherine James
, …
Elena Martinez
8
Jan 26
Problem with Nearpod Fieldtrip VR pictures
Hello Cathy, Can you please give me some more info? - Which videos can't you see? Please, provide
unread,
Problem with Nearpod Fieldtrip VR pictures
Hello Cathy, Can you please give me some more info? - Which videos can't you see? Please, provide
Jan 26
Kent Johnson
, …
Elena Martinez
4
Jan 22
Panorama stuck in My Unpublished Images
No prob :) On Monday, January 22, 2024 at 12:06:06 PM UTC+1 kentjohnson...@gmail.com wrote: OH! My
unread,
Panorama stuck in My Unpublished Images
No prob :) On Monday, January 22, 2024 at 12:06:06 PM UTC+1 kentjohnson...@gmail.com wrote: OH! My
Jan 22
greg3d Perez
,
Elena Martinez
2
Jan 22
world map thumbnails
Hello, Thanks for reporting. We are investigating and will fix asap. Thanks!! Elena On Sunday,
unread,
world map thumbnails
Hello, Thanks for reporting. We are investigating and will fix asap. Thanks!! Elena On Sunday,
Jan 22