Hi Naisha,Hop all is well with you and your team.I know that we recently upgraded our Laundry Room but I am having trouble withWasher 2 TML4143 - clithawer after wash cycle ends. As a result, I has to change washers and rewash my cloths.Dryer that was not getting hot and was repaired.TML4130 - cloths still damp. I had to change dryers to dry my clothes.I did request a refund but I do have concerns with these pre-owned machines.M C St Ange