Re: Bluebox newbie - cannot make internal calls
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Darren Schreiber
May 9, 2013, 9:48:14 AM5/9/13
to 2600hz...@googlegroups.com
If it reached the end of the dial plan it did not actually match. In other words what you dialed and what is programmed to be things you are allowed to dial did not match.
The status you are speaking of – there will be a bunch of (PASS) or (FAIL) lines and a line or two after them – can you paste those here for review? Please scrub any confidential items.
--
Darren Schreiber
CEO / Co-Founder
visit: www.2600hz.com
tel: 415-886-7901
Note: Please do not send support requests to Darren directly. Please use sup...@2600hz.com
From: Jonathan Rixon <j...@lansalot.co.uk>
Reply-To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Date: Thursday, May 9, 2013 4:42 AM
To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Subject: Bluebox newbie - cannot make internal calls
Reply-To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Date: Thursday, May 9, 2013 4:42 AM
To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Subject: Bluebox newbie - cannot make internal calls
Hi
Just to disclose that I'm very new to Freeswitch and to Bluebox, but I've a fairly good knowledge of Asterisk and Freepbx, Voip and networking etc.
I've installed Bluebox from an ISO, v1.0.4 I think, logged into the web management console, created a device with an associated number 200 and registered it via a softphone (3cx). All are noted as being internal devices, and i have tried with/without 'internal' context ticked.
I setup some feature codes eg *43 for echo test, and also registered the default 2001 extension via softphone also.
I'm just making internal calls at present but any number I dial is giving me just 'destination not found' or similar type message.
I have logged into the FS_CLI and watched as I make a call, it does note that is is parsing e.g 200->2001 but then nothing actually happens. There's various code and a message saying that it reached the end of the dialplan.
What more info would anyone need to help troubleshoot this? I'm quite interested in Bluebox but I'm stuck at the first hurdle.
Sorry if any is vague, I am trying to remember errors and setups from last night.
Many Thanks
Jon
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Just to disclose that I'm very new to Freeswitch and to Bluebox, but I've a fairly good knowledge of Asterisk and Freepbx, Voip and networking etc.
I've installed Bluebox from an ISO, v1.0.4 I think, logged into the web management console, created a device with an associated number 200 and registered it via a softphone (3cx). All are noted as being internal devices, and i have tried with/without 'internal' context ticked.
I setup some feature codes eg *43 for echo test, and also registered the default 2001 extension via softphone also.
I'm just making internal calls at present but any number I dial is giving me just 'destination not found' or similar type message.
I have logged into the FS_CLI and watched as I make a call, it does note that is is parsing e.g 200->2001 but then nothing actually happens. There's various code and a message saying that it reached the end of the dialplan.
What more info would anyone need to help troubleshoot this? I'm quite interested in Bluebox but I'm stuck at the first hurdle.
Sorry if any is vague, I am trying to remember errors and setups from last night.
Many Thanks
Jon
--
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To unsubscribe from this group and stop receiving emails from it, send an email to 2600hz-users...@googlegroups.com.
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Darren Schreiber
May 14, 2013, 11:45:36 AM5/14/13
to 2600hz...@googlegroups.com
Are your numbers added to the contexts? Go to Routing / Number Manager and make sure the contexts are selected for your numbers…
--
Darren Schreiber
CEO / Co-Founder
visit: www.2600hz.com
tel: 415-886-7901
Note: Please do not send support requests to Darren directly. Please use sup...@2600hz.com
From: Jonathan Rixon <j...@lansalot.co.uk>
Reply-To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Reply-To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Date: Thursday, May 9, 2013 12:22 PM
To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Subject: Re: Bluebox newbie - cannot make internal calls
To: "2600hz...@googlegroups.com" <2600hz...@googlegroups.com>
Subject: Re: Bluebox newbie - cannot make internal calls
Hi Darren
Thanks for your help.
I maybe should say that 192.168.199.106 is the bluebox system, and the both 200 and 2001 softphone extensions are on the same laptop. At the moment I'm not using multi-tenant but I do intend to move onto this later.
these are the fs_cli lines I think are relevant. No private details that I could see, and no pass or fail statuses.
2013-05-09 19:01:53.007342 [INFO] mod_dialplan_xml.c:331 Processing Jon <200>->2001 in context context_1
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 parsing [context_1->conditioning_callerid] continue=true
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Regex (PASS) [conditioning_callerid] ${internal_caller_id_number}(200) =~ /^.+$/ break=on-false
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(effective_caller_id_name=${internal_caller_id_name})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(effective_caller_id_number=${internal_caller_id_number})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 parsing [context_1->postroute_global] continue=true
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Absolute Condition [postroute_global]
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-spymap/${caller_id_number}/${uuid})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-last_dial/${caller_id_number}/${destination_number})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-last_dial/global/${uuid})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)})
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:119 (sofia/sipinterface_1/2...@192.168.199.106:5060) State Change CS_ROUTING -> CS_EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_session.c:1057 Send signal sofia/sipinterface_1/2...@192.168.199.106:5060 [BREAK]
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:345 (sofia/sipinterface_1/2...@192.168.199.106:5060) State ROUTING going to sleep
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:318 (sofia/sipinterface_1/2...@192.168.199.106:5060) Running State Change CS_EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:352 (sofia/sipinterface_1/2...@192.168.199.106:5060) State EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] mod_sofia.c:239 sofia/sipinterface_1/2...@192.168.199.106:5060 SOFIA EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:157 sofia/sipinterface_1/2...@192.168.199.106:5060 Standard EXECUTE
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(effective_caller_id_name=Jon's Laptop)
2013-05-09 19:01:53.008629 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [effective_caller_id_name]=[Jon's Laptop]
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(effective_caller_id_number=200)
2013-05-09 19:01:53.008629 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [effective_caller_id_number]=[200]
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-spymap/200/3b9bb2eb-fa8a-415e-8a85-f0942868423f)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-last_dial/200/2001)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-last_dial/global/3b9bb2eb-fa8a-415e-8a85-f0942868423f)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(RFC2822_DATE=Thu, 09 May 2013 19:01:53 -0700)
2013-05-09 19:01:53.010430 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [RFC2822_DATE]=[Thu, 09 May 2013 19:01:53 -0700]
2013-05-09 19:01:53.010430 [NOTICE] switch_core_state_machine.c:189 sofia/sipinterface_1/2...@192.168.199.106:5060 has executed the last dialplan instruction, hanging up.
2013-05-09 19:01:53.010430 [DEBUG] switch_channel.c:2457 (sofia/sipinterface_1/2...@192.168.199.106:5060) Callstate Change RINGING -> HANGUP
2013-05-09 19:01:53.010430 [NOTICE] switch_core_state_machine.c:191 Hangup sofia/sipinterface_1/2...@192.168.199.106:5060 [CS_EXECUTE] [NORMAL_CLEARING]
Thanks for your help.
I maybe should say that 192.168.199.106 is the bluebox system, and the both 200 and 2001 softphone extensions are on the same laptop. At the moment I'm not using multi-tenant but I do intend to move onto this later.
these are the fs_cli lines I think are relevant. No private details that I could see, and no pass or fail statuses.
2013-05-09 19:01:53.007342 [INFO] mod_dialplan_xml.c:331 Processing Jon <200>->2001 in context context_1
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 parsing [context_1->conditioning_callerid] continue=true
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Regex (PASS) [conditioning_callerid] ${internal_caller_id_number}(200) =~ /^.+$/ break=on-false
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(effective_caller_id_name=${internal_caller_id_name})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(effective_caller_id_number=${internal_caller_id_number})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 parsing [context_1->postroute_global] continue=true
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Absolute Condition [postroute_global]
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-spymap/${caller_id_number}/${uuid})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-last_dial/${caller_id_number}/${destination_number})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action hash(insert/${domain_name}-last_dial/global/${uuid})
Dialplan: sofia/sipinterface_1/2...@192.168.199.106:5060 Action set(RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)})
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:119 (sofia/sipinterface_1/2...@192.168.199.106:5060) State Change CS_ROUTING -> CS_EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_session.c:1057 Send signal sofia/sipinterface_1/2...@192.168.199.106:5060 [BREAK]
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:345 (sofia/sipinterface_1/2...@192.168.199.106:5060) State ROUTING going to sleep
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:318 (sofia/sipinterface_1/2...@192.168.199.106:5060) Running State Change CS_EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:352 (sofia/sipinterface_1/2...@192.168.199.106:5060) State EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] mod_sofia.c:239 sofia/sipinterface_1/2...@192.168.199.106:5060 SOFIA EXECUTE
2013-05-09 19:01:53.008629 [DEBUG] switch_core_state_machine.c:157 sofia/sipinterface_1/2...@192.168.199.106:5060 Standard EXECUTE
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(effective_caller_id_name=Jon's Laptop)
2013-05-09 19:01:53.008629 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [effective_caller_id_name]=[Jon's Laptop]
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(effective_caller_id_number=200)
2013-05-09 19:01:53.008629 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [effective_caller_id_number]=[200]
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-spymap/200/3b9bb2eb-fa8a-415e-8a85-f0942868423f)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-last_dial/200/2001)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 hash(insert/192.168.199.106-last_dial/global/3b9bb2eb-fa8a-415e-8a85-f0942868423f)
EXECUTE sofia/sipinterface_1/2...@192.168.199.106:5060 set(RFC2822_DATE=Thu, 09 May 2013 19:01:53 -0700)
2013-05-09 19:01:53.010430 [DEBUG] mod_dptools.c:1028 sofia/sipinterface_1/2...@192.168.199.106:5060 SET [RFC2822_DATE]=[Thu, 09 May 2013 19:01:53 -0700]
2013-05-09 19:01:53.010430 [NOTICE] switch_core_state_machine.c:189 sofia/sipinterface_1/2...@192.168.199.106:5060 has executed the last dialplan instruction, hanging up.
2013-05-09 19:01:53.010430 [DEBUG] switch_channel.c:2457 (sofia/sipinterface_1/2...@192.168.199.106:5060) Callstate Change RINGING -> HANGUP
2013-05-09 19:01:53.010430 [NOTICE] switch_core_state_machine.c:191 Hangup sofia/sipinterface_1/2...@192.168.199.106:5060 [CS_EXECUTE] [NORMAL_CLEARING]
On Thursday, May 9, 2013 2:48:14 PM UTC+1, Darren Schreiber wrote:
If it reached the end of the dial plan it did not actually match. In other words what you dialed and what is programmed to be things you are allowed to dial did not match.
The status you are speaking of – there will be a bunch of (PASS) or (FAIL) lines and a line or two after them – can you paste those here for review? Please scrub any confidential items.
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