I can't add a number via UI after upgrage to latest kazoo 4.1

[Yuriy Nasida]

Hi there,

I can't add a number via UI after upgrage to latest kazoo 4.1

Please look at attached picture. 

Under "i" I can see:

"403 Forbidden, request is unauthorized to perform operation"

Any advice ?

# rpm -qa | grep monster

monster-ui-application-webhooks-4.1-2.el7.centos.noarch

monster-ui-application-numbers-4.1-0.el7.centos.noarch

monster-ui-4.1-8.el7.centos.noarch

monster-ui-application-pbxs-4.1-4.el7.centos.noarch

monster-ui-application-voicemails-4.1-2.el7.centos.noarch

monster-ui-application-fax-4.1-3.el7.centos.noarch

monster-ui-application-callflows-4.1-14.el7.centos.noarch

monster-ui-application-accounts-4.1-3.el7.centos.noarch

monster-ui-application-voip-4.1-9.el7.centos.noarch

monster-ui-core-4.1-21.el7.centos.noarch

# rpm -qa | grep kazoo

kazoo-application-cdr-4.1-11.el7.centos.x86_64

kazoo-application-trunkstore-4.1-11.el7.centos.x86_64

kazoo-application-ecallmgr-4.1-11.el7.centos.x86_64

kazoo-application-hangups-4.1-11.el7.centos.x86_64

kazoo-application-jonny5-4.1-11.el7.centos.x86_64

kazoo-application-webhooks-4.1-11.el7.centos.x86_64

kazoo-application-call_inspector-4.1-11.el7.centos.x86_64

kazoo-application-dth-4.1-11.el7.centos.x86_64

kazoo-application-stats-4.1-11.el7.centos.x86_64

kazoo-configs-rabbitmq-4.1-14.el7.centos.noarch

kazoo-configs-bigcouch-4.1-14.el7.centos.noarch

kazoo-applications-4.1-6.el7.centos.noarch

kazoo-configs-kamailio-4.1-14.el7.centos.noarch

kazoo-configs-core-4.1-14.el7.centos.noarch

kazoo-application-cccp-4.1-11.el7.centos.x86_64

kazoo-application-spyvsspy-4.1-11.el7.centos.x86_64

kazoo-application-ananke-4.1-11.el7.centos.x86_64

kazoo-application-reorder-4.1-11.el7.centos.x86_64

kazoo-application-callflow-4.1-11.el7.centos.x86_64

kazoo-application-camper-4.1-11.el7.centos.x86_64

kazoo-application-media_mgr-4.1-11.el7.centos.x86_64

kazoo-application-pusher-4.1-11.el7.centos.x86_64

kazoo-application-crossbar-4.1-11.el7.centos.x86_64

kazoo-application-hotornot-4.1-11.el7.centos.x86_64

kazoo-application-blackhole-4.1-11.el7.centos.x86_64

kazoo-application-sysconf-4.1-11.el7.centos.x86_64

kazoo-application-omnipresence-4.1-11.el7.centos.x86_64

kazoo-application-tasks-4.1-11.el7.centos.x86_64

kazoo-application-stepswitch-4.1-11.el7.centos.x86_64

kazoo-application-acdc-4.1-11.el7.centos.x86_64

kazoo-application-conference-4.1-11.el7.centos.x86_64

kazoo-application-teletype-4.1-11.el7.centos.x86_64

kazoo-sounds-freeswitch-music-8000-4.1-0.el7.centos.noarch

freeswitch-kazoo-1.6.17-1.el7.centos.x86_64

kazoo-sounds-freeswitch-fr-ca-4.1-0.el7.centos.noarch

kazoo-sounds-core-fr-ca-4.1-0.el7.centos.noarch

kazoo-configs-haproxy-4.1-14.el7.centos.noarch

kazoo-sounds-core-ru-ru-4.1-0.el7.centos.noarch

kazoo-configs-freeswitch-4.1-14.el7.centos.noarch

kazoo-bigcouch-4.1-3.el7.centos.noarch

kazoo-rabbitmq-4.1-3.el7.centos.noarch

kamailio-kazoo-5.0.1g-1.1.x86_64

kazoo-kamailio-4.1-3.el7.centos.noarch

kazoo-core-4.1-11.el7.centos.x86_64

kazoo-application-frontier-4.1-11.el7.centos.x86_64

kazoo-application-notify-4.1-11.el7.centos.x86_64

kazoo-application-pivot-4.1-11.el7.centos.x86_64

kazoo-application-registrar-4.1-11.el7.centos.x86_64

kazoo-application-milliwatt-4.1-11.el7.centos.x86_64

kazoo-application-konami-4.1-11.el7.centos.x86_64

kazoo-application-doodle-4.1-11.el7.centos.x86_64

kazoo-application-fax-4.1-11.el7.centos.x86_64

kazoo-sounds-freeswitch-ru-ru-4.1-0.el7.centos.noarch

kazoo-sounds-freeswitch-en-us-4.1-0.el7.centos.noarch

kazoo-sounds-core-en-us-4.1-0.el7.centos.noarch

kazoo-sounds-core-es-es-4.1-0.el7.centos.noarch

kazoo-freeswitch-4.1-3.el7.centos.noarch

kazoo-haproxy-4.1-3.el7.centos.noarch

[James Aimonetti]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Logs would be more helpful.

- --
James Aimonetti

Lead Systems Architect
"If Dialyzer don't care, I don't care"
2600HzPDX | http://2600hz.com
sip:ja...@2600hz.com
tel:415.886.7905
irc:mc_ @ freenode
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[Yuriy Nasida]

James,

I did:

sup kazoo_maintenance syslog_level debug 

and checked console.log

Please look below.

It's  yum installed setup. What logs I can provide additionally ?

13:48:25.345 [info] |fa3503249a941b13404fa52fd7bcd48b|api_resource:151 (<0.29430.18>) PUT: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/phone_numbers/collection? from MY_IP

13:48:25.428 [error] |fa3503249a941b13404fa52fd7bcd48b|knm_phone_number:202 (<0.29430.18>) bulk read failed (not_found): [<<"+15168740609">>]

13:48:25.463 [error] |fa3503249a941b13404fa52fd7bcd48b|knm_phone_number:202 (<0.29430.18>) bulk read failed (not_found): [<<"+15168740609">>]

13:48:25.475 [info] |fa3503249a941b13404fa52fd7bcd48b|api_resource:232 (<0.29430.18>) PUT request fulfilled in 131 ms 208K760B mem 14K465B bin

13:48:25.702 [info] |41d978cb9cbf5109a8500ca72fcf0e4d|api_resource:151 (<0.29430.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/callflows?paginate=false&_=1496684816555 from MY_IP

13:48:25.711 [info] |41d978cb9cbf5109a8500ca72fcf0e4d|api_resource:225 (<0.29430.18>) OPTIONS request fulfilled in 8 ms

13:48:25.808 [info] |f4abd484a0346296e1a5a9503951b0bd|api_resource:151 (<0.29449.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/groups?paginate=false&_=1496684816557 from MY_IP

13:48:25.811 [info] |f4abd484a0346296e1a5a9503951b0bd|api_resource:225 (<0.29449.18>) OPTIONS request fulfilled in 3 ms

13:48:25.812 [info] |5827ce19ff1ed3eb613189c1e49a2ae6|api_resource:151 (<0.29450.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/devices?filter_device_type=mobile&has_key=mobile&_=1496684816556 from MY_IP

13:48:25.814 [info] |c1a417a36ae3e11157be75c2e66643e2|api_resource:151 (<0.29452.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/users?paginate=false&_=1496684816558 from MY_IP

13:48:25.822 [info] |d58b7b6e73326036a9e195ee2b47df17|api_resource:151 (<0.29455.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/children?paginate=false&_=1496684816560 from MY_IP

13:48:25.823 [info] |22abe9fd0e4684835fb64ca5ec5de4f0|api_resource:151 (<0.29458.18>) OPTIONS: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/phone_numbers?paginate=false&_=1496684816559 from MY_IP

13:48:25.825 [info] |d58b7b6e73326036a9e195ee2b47df17|api_resource:225 (<0.29455.18>) OPTIONS request fulfilled in 3 ms

13:48:25.837 [info] |eb090e5ecaca0588d82ac3bb7ee87c3a|api_resource:151 (<0.29430.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/callflows?paginate=false&_=1496684816555 from MY_IP

13:48:25.927 [info] |5827ce19ff1ed3eb613189c1e49a2ae6|api_resource:225 (<0.29450.18>) OPTIONS request fulfilled in 118 ms

13:48:25.944 [info] |c1a417a36ae3e11157be75c2e66643e2|api_resource:225 (<0.29452.18>) OPTIONS request fulfilled in 130 ms

13:48:25.957 [info] |ae0ab8eba3755cbbd0ea10b3772ff836|api_resource:151 (<0.29455.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/groups?paginate=false&_=1496684816557 from MY_IP

13:48:25.960 [info] |bdc2cead641ba0b31d1d05e869c2ec66|api_resource:151 (<0.29449.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/children?paginate=false&_=1496684816560 from MY_IP

13:48:25.975 [info] |22abe9fd0e4684835fb64ca5ec5de4f0|api_resource:225 (<0.29458.18>) OPTIONS request fulfilled in 152 ms

13:48:25.990 [info] |ae0ab8eba3755cbbd0ea10b3772ff836|api_resource:232 (<0.29455.18>) GET request fulfilled in 32 ms 211K704B mem 5K570B bin

13:48:25.992 [info] |bdc2cead641ba0b31d1d05e869c2ec66|api_resource:232 (<0.29449.18>) GET request fulfilled in 32 ms 309K816B mem 9K221B bin

13:48:25.998 [info] |eb090e5ecaca0588d82ac3bb7ee87c3a|api_resource:232 (<0.29430.18>) GET request fulfilled in 161 ms 224K184B mem 9K134B bin

13:48:26.045 [info] |8116ba415eaaae2e3eec118b210dd7ff|api_resource:151 (<0.29450.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/devices?filter_device_type=mobile&has_key=mobile&_=1496684816556 from MY_IP

13:48:26.063 [info] |b1e9818427cbbd988840be9d5e90971a|api_resource:151 (<0.29452.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/users?paginate=false&_=1496684816558 from MY_IP

13:48:26.093 [info] |f5f48a06e1bfda86989b06f01a8bea4d|api_resource:151 (<0.29458.18>) GET: /v2/accounts/5f7f47c470f4ddac259b96dc27bc43fd/phone_numbers?paginate=false&_=1496684816559 from MY_IP

13:48:26.192 [info] |b1e9818427cbbd988840be9d5e90971a|api_resource:232 (<0.29452.18>) GET request fulfilled in 129 ms 93K376B mem 6K333B bin

13:48:26.196 [info] |8116ba415eaaae2e3eec118b210dd7ff|api_resource:232 (<0.29450.18>) GET request fulfilled in 151 ms 256K904B mem 5K853B bin

13:48:26.202 [error] |f5f48a06e1bfda86989b06f01a8bea4d|knm_locality:26 (<0.29458.18>) could not get number locality url

13:48:26.204 [info] |f5f48a06e1bfda86989b06f01a8bea4d|api_resource:232 (<0.29458.18>) GET request fulfilled in 111 ms 40K464B mem 1K178B bin

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[James Aimonetti]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Console =/= syslog :)

You can check /var/log/messages or /var/log/syslog or...

>> email to 2600hz-users...@googlegroups.com.

>> For more options, visit https://groups.google.com/d/optout.
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- --
James Aimonetti

Lead Systems Architect
"If Dialyzer don't care, I don't care"
2600HzPDX | http://2600hz.com
sip:ja...@2600hz.com
tel:415.886.7905
irc:mc_ @ freenode
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[Yuriy Nasida]

James,

It's yum installed setup and I am not sure how can I get very detailed logs like I do for git installed kazoo.

The only option I have - checking console.log

the file "messages" has nothing in the moment of UI error.

Any advice ?

Btw, I can add DID number using api request and this obviously means that the problem at monster-ui side.

Do anybody have similar problems ?

Thanks

>> email to 2600hz-users+unsubscribe@googlegroups.com.

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- --
James Aimonetti

Lead Systems Architect
"If Dialyzer don't care, I don't care"
2600HzPDX | http://2600hz.com
sip:ja...@2600hz.com
tel:415.886.7905
irc:mc_ @ freenode
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