kazoo V3 admin account

[Eamon]

Hi trying to create an admin account as per 

https://2600hz.atlassian.net/wiki/pages/viewpage.action?pageId=39223316

keep getting this error message

/opt/kazoo/utils/sup/sup crossbar_maintenance create_account kazoo sip.localhost.com xxxxxx xxxxxx

Connection to service failed!

Failed to connect to service 'whistl...@kazoo.localhost.com' with cookie 'change_me'

  Possible fixes:

    * Ensure the whistle service you are trying to connect to is running on the host

    * Ensure that you are using the same cookie as the whistle node, "./sup -c <cookie>"

    * Verify that the hostname being used is a whistle node

[James Aimonetti]

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What does 'hostname -f' return? Is that host defined in your
/etc/hosts file? Try starting a vanilla Erlang shell: 'erl -name foo'.
What prompt do you get? Maybe 'f...@kazoo.localhost.com' or something else?

Check 'epmd -names' to ensure the whistle_apps node is listed.

Those are some ideas for tracking down the issue, but it generally
revolves around hostname mishaps.

James

- --
James Aimonetti
Lead Systems Architect
"I thought I fixed that"

2600Hz | http://2600hz.com
sip:ja...@2600hz.com
tel:415.886.7905
irc:mc_ @ freenode
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[Eamon]

Hi James

hostname -f is ok same as /etc/hosts

erl -name foo ....prompt foo@hostname

when i check 'epmd -names' 

name foo at port 52827

name bigcouch at port 11500

name freeswitch at port 41686

whistle_apps is not listed ??

Eamon

sip:...@2600hz.com

[Eamon]

epmd: up and running on port 4369 with data:

name freeswitch at port 42434

name ecallmgr at port 11502

name whistle_apps at port 11501

name rabbit at port 40283

name foo at port 52827

name bigcouch at port 11500

Eamon

On Tuesday, November 19, 2013 6:26:54 AM UTC, James Aimonetti wrote:

sip:...@2600hz.com

[James Aimonetti]

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So now that whistle_apps is listed, are you still having communication
issues with the 'sup' command?

On 11/19/2013 01:54 AM, Eamon wrote:
> epmd: up and running on port 4369 with data: name freeswitch at
> port 42434 name ecallmgr at port 11502 name whistle_apps at port
> 11501 name rabbit at port 40283 name foo at port 52827 name
> bigcouch at port 11500
>
> Eamon
>
> On Tuesday, November 19, 2013 6:26:54 AM UTC, James Aimonetti
> wrote:
>>
> What does 'hostname -f' return? Is that host defined in your
> /etc/hosts file? Try starting a vanilla Erlang shell: 'erl -name
> foo'. What prompt do you get? Maybe 'f...@kazoo.localhost.com

> <javascript:>' or something else?

>
> Check 'epmd -names' to ensure the whistle_apps node is listed.
>
> Those are some ideas for tracking down the issue, but it generally
> revolves around hostname mishaps.
>
> James
>
> On 11/18/2013 04:16 PM, Eamon wrote:
>>>> Hi trying to create an admin account as per
>>>>
>>>> https://2600hz.atlassian.net/wiki/pages/viewpage.action?pageId=39223316
>>>>
>>>>
>>>> keep getting this error message
>>>>
>>>> /opt/kazoo/utils/sup/sup crossbar_maintenance create_account
>>>> kazoo sip.localhost.com xxxxxx xxxxxx
>>>>
>>>> Connection to service failed! Failed to connect to service

>>>> 'whistl...@kazoo.localhost.com <javascript:>' with cookie

>>>> 'change_me'
> Possible
>>>> fixes: * Ensure the whistle service you are trying to connect
>>>> to is running on the host * Ensure that you are using the
>>>> same cookie as the whistle node, "./sup -c <cookie>" * Verify
>>>> that the hostname being used is a whistle node
>>>>
>
>
>>
>

- --
James Aimonetti
Lead Systems Architect
"I thought I fixed that"

2600Hz | http://2600hz.com

sip:ja...@2600hz.com

tel:415.886.7905
irc:mc_ @ freenode
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[Eamon]

Hi James

I have it connected now, other issue was i hadn't updated the hostname in /etc/sysconfig/network

as well as /etc/hosts.

Initial install is done and can login, next step to add numbers and carrier

Eamon

sip:...@2600hz.com

[mark.a.sa...@gmail.com]

I had the same issue.  I finally resorted to rebooting the server.  After that, I was able to add a user.

So.. suggestion to anyone else receiving the "failed to connect" issue, reboot the server.

Of course, now I am getting the "Oh no! We are having trouble contacting the server, please try again later..." issue, but that is another thread...

[Anurag Mishra]

Hi Mark,

I guess when you rebooted the server then you have not run the services of kazoo that's why you are getting issue. You must run kazoo services. The problem should be this.Try to run services of kazoo you must be able to login.

Thanks,
Anurag Mishra

[Den Pavlovsky]

Hi

I've got the same issue with SUP escript

any SUP command :

Connection to service failed!

Failed to connect to service 'whistl...@kazoo.localhost.com' with cookie 'change_me'

  Possible fixes:

    * Ensure the whistle service you are trying to connect to is running on the host

    * Ensure that you are using the same cookie as the whistle node, "./sup -c <cookie>"

    * Verify that the hostname being used is a whistle node

The hostname is ok:

[root@localhost ~]# hostname -f

localhost.localdomain

[root@localhost ~]#

[root@localhost ~]# hostname -i

127.0.0.1

[root@localhost ~]# hostname

localhost.localdomain

[root@localhost ~]# cat /etc/hosts

127.0.0.1               localhost.localdomain localhost

::1             localhost6.localdomain6 localhost6

[root@localhost ~]# cat /etc/sysconfig/network

NETWORKING=yes

NETWORKING_IPV6=no

HOSTNAME=localhost.localdomain

 erl -name foo

Erlang R15B03 (erts-5.9.3.1) [source] [64-bit] [async-threads:0] [hipe] [kernel-poll:false]

Eshell V5.9.3.1  (abort with ^G)

(f...@localhost.localdomain)1>

cookie = change_me

[root@localhost ~]# epmd -names

epmd: up and running on port 4369 with data:

name freeswitch at port 48849

name whistle_apps at port 11502

name ecallmgr at port 11501

name rabbit at port 25672

name bigcouch at port 11500

How to fix it?

Any help is appreciated.

вторник, 19 ноября 2013 г., 5:16:45 UTC+5 пользователь Eamon написал:

[Den Pavlovsky]

I fixed the issue:

in /etc/kazoo/config.ini i changed ports from 15984 to 5984 and 15986 to 5986

вторник, 19 ноября 2013 г., 5:16:45 UTC+5 пользователь Eamon написал:

Hi trying to create an admin account as per