After a couple of days I can not login in Kazoo Admin Panel

[Ivan Stankovic]

Hello,

I've got a problem. When I've tried to login to admin panel and I got an error: Invalid credentials, please check that your password and account name are correct. Also, my rest api calls through existing session in one of the web browser's tabs return an error:

{
...
'status': "error"
    'message': "datastore fatal error"
    'error': "503"
    'data': { 
    }

How can I fix this issue and login to my system?

Thanks,
Ivan

[James Aimonetti]

Seems like your connection to your BigCouch cluster is acting up.

Check that your nodes are up and that they are processing requests. Things to
check:

curl -v http://couch.db.host:5984/_membership

Are all of your nodes listed?

You can also tail the logs of your BigCouch nodes to see if they're spitting
out any obvious errors.

Also, check the 2600hz-platform.log for the Crossbar requests. In the response
to the REST requests, there should be a header "X-Request-Id"; use that value
to grep the logs; maybe something obvious will be in there.

On Thu, 7 Feb 2013 23:46:57 -0800
Ivan Stankovic <stn...@gmail.com> wrote:

> Hello,
>
> I've got a problem. When I've tried to login to admin panel and I got an

> error: *Invalid credentials, please check that your password and account
> name are correc*t. Also, my rest api calls through existing session in one

> of the web browser's tabs return an error:
>
> {
> ...
> 'status': "error"
> 'message': "datastore fatal error"
> 'error': "503"
> 'data': {
> }
>
> How can I fix this issue and login to my system?
>
> Thanks,
> Ivan
>

--
James Aimonetti
Distributed Systems Engineer / DJ MC_

2600hz | http://2600hz.com
sip:ja...@2600hz.com
tel: 415.886.7905

[Ivan Stankovic]

Thanks James,

Yes, all my nodes are listed. Problem is solved with generating new auth. token with api key. After that, my admin panel was working and I could login with username and pass.

Regards,
Ivan

sip:...@2600hz.com
tel: 415.886.7905